Penerapan Digital Government di Desa Sukajaya Kabupaten Sumedang Jawa Barat
DOI:
https://doi.org/10.15575/jbpd.v3i2.13572Abstract
The presence of the use of information and communication technology in government as a digital-government concept, is aim at helping the government optimize performance in providing services effectively and efficiently. One way for the government to take advantage of new technology is to provide the public with easier access to government information and services and to improve the quality of services provided. The purpose of this study is to describe the application of digital in public services in Sukajaya Village, Sumedang Regency, West Java Province as an effort to improve the quality of public services in the 4.0 era. This research method uses a qualitative descriptive approach, with data collection and techniques used are observation, direct interviews, and literature studies sourced from many articles in journals, books, relevant regulations, information media content related to the focus, and research problems. The results of the study indicate that the application of digital in Sukajaya Village is still in the cataloging stage, where this stage is the digital government process as a one-way communication relationship between the community and the government. In this stage, all forms of announcement information are posted in digital form. This research article concludes that Sukajaya Village in implementing digital government pays attention to government readiness factors, including resource readiness, IT readiness, cognitive readiness, innovation readiness, partnership readiness, cultural readiness, and structural readiness.
References
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Ahmad, M. (2020). SENANTIAS. IMPLEMENTASI TRANSFORMASI DIGITAL KEMENTERIAN AGRARIA UNTUK PENINGKATAN PELAYANAN PUBLIK, 1–10.
Akbar, M. F., Jaya, F. H., & Putubasai, E. (2019). IMPLEMENTASI WEBSITE DESA DALAM PEMBERIAN PELAYANAN INFORMASI PEMBANGUNAN (Studi pada Desa Hanura Kecamatan Teluk Pondan Kabupaten Pesawaran). Jurnal Teknologi Dan Komunikasi Pemerintahan, 1(1), 42–51.
Anggita Doramia Lumbanraja. (2020). Urgensi Transformasi Pelayanan Publik melalui E-Government Pada New Normal dan Reformasi Regulasi Birokrasi. Administrative Law & Governance Journal, 3(2), 1–12. https://doi.org/https://doi.org/10.14710/alj.v3i2.220-231
Creswell W.John. (2019). Reasearch Design Pendekatan Metode Kualitatif, Kuantitatid dan Campuran (IV). SAGE.
Gil-Garcia, J. R., & Flores-Zúñiga, M. Ã. (2020). Towards a comprehensive understanding of digital government success: Integrating implementation and adoption factors. Government Information Quarterly, 27(4), 1–15. https://doi.org/https://doi.org/10.1016/j.giq.2020.101518
hadi krisnho, Listiano, A., & taqwa sihidi irahad. (2020). Inovasi Dialogis: Menuju Transformasi Pelayanan Publik yang Partisipatif (Kajian Sistem Pelayanan Malang Online). Journal of Government and Civil Society, 4(1), 114–129. https://doi.org/http://dx.doi.org/10.31000/jgcs.v4i1.2438
Hadiono, K., & Chandra, R. (2020). MENYONGSONG TRANSFORMASI DIGITAL (pp. 81–85). Proceeding SENDIU.
Ian McLoughlin, Wilson, R., & Mike Martin. (2013). Digital Government at Work A Social Informatics Perspective (1st ed.). Oxford University Press.
Irawati, I., & Munajat, E. (2018). ELECTRONIC GOVERNMENT ASSESSMENT IN WEST JAVA PROVINCE, INDONESIA IRA. Journal of Theoretical and Applied Information Technology, 96(2), 1–17.
Layne, K., & A, J. L. (2001). Developing fully functional E-government: A four stage model. Government Information Quarterly, 18(1), 1–15.
Matthew B. Miles, Huberman, Michael, & Johnny Saldaña. (2014). Qualitative data analysis (H. Salmon (ed.); 3rd ed.). SAGE.
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 101385. https://doi.org/https://doi.org/10.1016/j.giq.2019.06.002
Ojo A, A., & B, S. M. (2018). Deploying governance networks for societal challenges. Government Information Quarterly, 35(4), 1–7. https://doi.org/https://doi.org/10.1016/j.giq.2016.04.001
Padjadjaran, U. (2018). Menguatkan Desa dengan Teknologi Digital. Https://Www.Unpad.Ac.Id/2018/09/Menguatkan-Desa-Dengan-Teknologi-Digital/.
Peraturan Presiden Nomor 95, 1010 (2018).
Pinggar, H., & Salomo, R. V. (2020). Readiness Of Digitalization Services For Electronic-Based Government Systems In Agency For The Assessment And Application Of Technology (Bppt). Jurnal Ilmu Administrasi Negara Dan Ilmu Komunikasi Restorika, 6(1), 1–13.
Pittaway, J. J., & Montazemi, A. R. (2020). Know-how to lead digital transformation: The case of local governments. Government Information Quarterly, 37(4), 101474. https://doi.org/10.1016/j.giq.2020.101474
Rokhman, A., & Bahtaruddin. (2019). MODEL KEBERLANJUTAN DESA DIGITAL BERBASIS KOMPETENSI SUMBER DAYA MANUSIA (SDM) DI DESA DERMAJI KECAMATAN LUMBIR KABUPATEN BANYUMAS. Pengembangan Sumber Daya Perdesaan Dan Kearifan Lokal Berkelanjutan IX, 1–7.
Sumedang, T. (2021). Profil Desa Sukajaya. Https://Sumedangtandang.Com/Direktori/Detail/Desa-Sukajaya.Htm.
Watrianthos, R., Nasution, A. P., & Saifullah, M. (2019). MODEL e-GOVERNMENT PEMERINTAHAN DESA. Majalah Ilmiah Unikom, 17(1), 1–8.
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