Digital Da'wah, SIMKAH, and Religious Bureaucracy in Indonesian Islamic Marriage Governance

Authors

  • Citra Sari Universitas Islam Nusantara Al-Azhaar Lubuklinggau, Indonesia
  • Elce Purwandari Universitas Islam Nusantara Al-Azhaar Lubuklinggau, Indonesia
  • Depi Putri Universitas Islam Nusantara Al-Azhaar Lubuklinggau, Indonesia

DOI:

https://doi.org/10.15575/anida.v26i1.56014

Keywords:

Administrative da‘wah; digital transformation; digital Islamic governance; marriage administration; SIMKAH.

Abstract

The digital transformation of Islamic public services has significantly reshaped marriage administration practices within the Offices of Religious Affairs (KUA) in Indonesia. This study aims to analyze the implementation of the Marriage Management Information System (SIMKAH) at KUA Gandus, Palembang, and examine its role as a form of administrative da‘wah and digital Islamic governance. This research employed a qualitative case study approach using semi-structured interviews, documentation, and thematic analysis. The participants consisted of penghulu, SIMKAH operators, administrative staff, Islamic religious counselors, and prospective brides and grooms involved in SIMKAH-based marriage services. The findings reveal that SIMKAH has transformed conventional marriage administration into a more efficient, transparent, and digitally integrated public service system. The implementation of SIMKAH improves administrative accuracy, accelerates registration procedures, strengthens legal marriage awareness, and expands public accessibility to Islamic marriage services. The study further demonstrates that SIMKAH functions not merely as a technological administrative instrument but also as a medium of administrative da‘wah through digital legal education and institutional guidance. However, several challenges remain, including digital inequality, limited technological literacy, and unstable internet infrastructure. The novelty of this study lies in introducing the concept of administrative da‘wah within digital Islamic public services, where Islamic bureaucracy simultaneously functions as a mechanism of governance, religious education, and social transformation.

References

Abdullah, A., Nurhayati, N., Natsif, F. A., Siddik, H., & Fathurrahman, F. (2024). The Impact of Theological Interpretations on Divorces within Muslim Families in Makassar City, Indonesia. Samarah: Jurnal Hukum Keluarga Dan Hukum Islam, 8(1), Article 1. https://doi.org/10.22373/sjhk.v8i1.20621

Abubakar, A. Y., & Purnama, M. I. (2019). Efektivitas Penerapan SIMKAH di KUA Syiah Kuala Kota Banda Aceh. Samarah: Jurnal Hukum Keluarga Dan Hukum Islam, 3(1), 1–32. https://doi.org/10.22373/sjhk.v3i1.4406

Aditya, A., & Wardana, W. S. A. (2022). Online Implementation of Marriage Management Information System (SIMKAH) to Improve Service Quality. MILRev: Metro Islamic Law Review, 1(2), 257–268. https://doi.org/10.32332/milrev.v1i2.6213

Akhyar, Y. (2024). Public Accountability in Financial Management Practice at Islamic Education Institutions: A Survey Research. AL-ISHLAH: Jurnal Pendidikan, 16(3), 4127–4142. https://doi.org/10.35445/alishlah.v16i3.4372

Ali, A. M. M., & Aljahsh, M. A. I. (2025). The Proliferation of Anomalous Digital Fatwas: A CriticalExamination of Jurisprudential Challenges and Societal Impactsin the Digital Age. AHKAM : Jurnal Ilmu Syariah, 25(1), 37–52. https://doi.org/10.15408/ajis.v25i1.37905

Alqahtani, E. (2020). The digital family in a traditional society: Attitudes of Saudi young people and parents towards the use of social media in family communication [Phd, Cardiff University]. https://orca.cardiff.ac.uk/id/eprint/144596/

Al-Turabi, U. M., & Auda, J. (2025). Toward a Maqāṣid-Based Legal Reform: Systemic Thinking for Social Transformation in the Modern Muslim World. Indonesian Journal of Islamic Law, 8(2), 209–228. https://doi.org/10.35719/fhw10v84

Bano, S. (2007). Islamic Family Arbitration, Justice and Human Rights in Britain. Law, Social Justice and Global Development, 10(1). https://soas-repository.worktribe.com/output/367848/islamic-family-arbitration-justice-and-human-rights-in-britain

Büchler, A., & Schlatter, C. (2013). Marriage age in islamic and contemporary muslim family laws. A comparative survey. Electronic Journal of Islamic and Middle Eastern Law (EJIMEL), 1(2), 37–74. https://doi.org/10.5167/uzh-78204

Bunt, G. R. (2018). Hashtag Islam. University of North Carolina Press. JSTOR. http://www.jstor.org/stable/10.5149/9781469643182_bunt

Campbell, H. A. (2012). Understanding the Relationship between Religion Online and Offline in a Networked Society. Journal of the American Academy of Religion, 80(1), 64–93. https://doi.org/10.1093/jaarel/lfr074

Campbell, H. A. (2013). Religion and the Internet: A microcosm for studying Internet trends and implications. New Media & Society, 15(5), 680–694. https://doi.org/10.1177/1461444812462848

Campbell, H. A. (2020). Digital creatives and the rethinking of religious authority. Routledge. https://www.taylorfrancis.com/books/mono/10.4324/9781003045625/digital-creatives-rethinking-religious-authority-heidi-campbell

Campbell, H. A., & Evolvi, G. (2020). Contextualizing Current Digital Religion Research on Emerging Technologies. Human Behavior and Emerging Technologies, 2(1), 5–17. https://doi.org/10.1002/hbe2.149

Chen, Y.-C. (2010). Citizen-Centric E-Government Services: Understanding Integrated Citizen Service Information Systems. Social Science Computer Review, 28(4), 427–442. https://doi.org/10.1177/0894439309359050

Cholil, S. (2023). Freedom of Religion amid Polarization and Religious Moderation Policy. Interreligious Studies and Intercultural Theology, 6(2), 196–204. https://doi.org/10.1558/isit.24603

Clarke, V., & Braun, V. (2017). Thematic analysis. The Journal of Positive Psychology, 12(3), 297–298. https://doi.org/10.1080/17439760.2016.1262613

Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches (third edition). SAGE.

Davis, F. D. (n.d.). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. Retrieved 21 May 2026, from https://dx.doi.org/10.2307/249008

Dijk, J. A. G. M. van. (2005). The Deepening Divide: Inequality in the Information Society. SAGE Publications.

Fadhilah, N., Masruchah, S., Sa’adah, M., Hidayati, N., & Ashfiya, H. (2025). Negotiating Islamic marriage values in the digital age: An analysis of generation Z muslims through the lens of maqashid al-usrah. Ulul Albab: Jurnal Studi Dan Penelitian Hukum Islam, 9(1), 17–35.

Fatahillah, W., Rusdi, I., & Ardiyansyah, I. I. (2025). Peran Kantor Urusan Agama (Kua) dalam Memberikan Orientasi Keluarga Sakinah Bagi Calon Pasangan Pengantin. An Nawawi, 5(2), 101–112. https://doi.org/10.55252/annawawi.v5i2.76

Fauzi, M., & Yuhana, U. L. (2022). Hybrid Analysis of Marriage Information System Using Webqual 4.0, EUCS, and Importance-Performance Matrix Method. IPTEK The Journal for Technology and Science, 33(3), 140–152.

Fitriani, F., Nurmandi, A., Lawelai, H., Kasiwi, A. N., & Younus, M. (2025). Trends and Challenges of Digital Transformation in the Public Sector: Policy Implications for Improving Public Services in Indonesian. ARISTO, 13(2), 681–705. https://doi.org/10.24269/ars.v13i2.11288

Fountain, J. E. (2004). Building the Virtual State: Information Technology and Institutional Change. Rowman & Littlefield.

GHojaee Hkamanh, M., & Taybhosayni, M. (2016). A Comparative Study of the Verse of Istimta’a (Temporary Marriage) in the View of Sunni and Shia Commentators. Comparative Interpretation Research, 2(1), 35–60. https://doi.org/10.22091/ptt.2016.780

Grafton, C. (2006). Book Review: Implementing and Managing eGovernment: An International Text. Social Science Computer Review, 24(3), 389–391. https://doi.org/10.1177/0894439306287246

Grönlund, Å., & Horan, T. A. (2005). Introducing e-Gov: History, Definitions, and Issues. Communications of the Association for Information Systems, 15(1). https://doi.org/10.17705/1CAIS.01539

Hamdani, A. R. (2023). Fatwa in the Digital Age: Online Muftī, Social Media, and Alternative Religious Authority. Hikmatuna : Journal for Integrative Islamic Studies, 9(1), 53–63. https://doi.org/10.28918/hikmatuna.v9i1.966

Hammond, K., & Hamidi, N. (2025). Exploring Muslim Communities’ Experiences and Barriers While Accessing Assisted Reproductive Technologies: A Scoping Review of International Literature. Journal of Religion and Health, 64(1), 330–368. https://doi.org/10.1007/s10943-024-02056-x

Hanna, N. K. (2016). Mastering Digital Transformation: Towards a Smarter Society, Economy, City and Nation. Emerald Group Publishing.

Hardiyansyah, H., Nurnianah, N., & Batara, I. (2024). Improving The Quality Of Public Services Based On The Marriage Management Information System (Simkah) At The Muara Enim District Religious Affairs Office. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(3), 2947–2958. https://doi.org/10.37676/ekombis.v12i3.6081

Hargittai, E. (2010). Digital Na(t)ives? Variation in Internet Skills and Uses among Members of the “Net Generation”. Sociological Inquiry, 80(1), 92–113. https://doi.org/10.1111/j.1475-682X.2009.00317.x

Hartley, R. I., & Sturm, P. (1997). Triangulation. Computer Vision and Image Understanding, 68(2), 146–157. https://doi.org/10.1006/cviu.1997.0547

Hasanah, N., & Niskaromah. (2025). The Phenomenon of Siri Marriage in Indonesia: A Review of Munakahat Fiqh. Zabags International Journal of Islamic Studies, 2(1), 9–16. https://doi.org/10.61233/zijis.v2i1.14

Hasanah, U., & Mujiburrohman, M. (2026). Negotiating Sakinah in the Digital Era: Marriage Practices of Generation Z in Lepelle Village Robatal Disctrict. Hakam : Jurnal Kajian Hukum Islam Dan Hukum Ekonomi Islam, 10(1). https://doi.org/10.33650/jhi.v10i1.14963

Hauser, A. (2012). Da’wah: Islamic Mission and its Current Implications. International Bulletin of Missionary Research, 36(4), 189–194. https://doi.org/10.1177/239693931203600405

Heale, R., & Twycross, A. (2018). What is a case study? Evidence-Based Nursing, 21(1), 7–8. https://doi.org/10.1136/eb-2017-102845

Heaphy, B. (2018). Reflexive convention: Civil partnership, marriage and family. The British Journal of Sociology, 69(3), 626–646. https://doi.org/10.1111/1468-4446.12308

Hertlein, K. M., & Blumer, M. L. C. (2013). The Couple and Family Technology Framework: Intimate Relationships in a Digital Age. Routledge. https://doi.org/10.4324/9780203081815

Himawan, K. K., Underwood, M., Bambling, M., & Edirippulige, S. (2022). Being single when marriage is the norm: Internet use and the well-being of never-married adults in Indonesia. Current Psychology, 41(12), 8850–8861. https://doi.org/10.1007/s12144-021-01367-6

Hoesterey, J. (2022). Globalization and Islamic Indigenization in Southeast Asian Muslim Communities. Islam Nusantara: Journal for the Study of Islamic History and Culture, 3(2), 1–20. https://doi.org/10.47776/islamnusantara.v3i2.370

Hooker, M. B. (1975). Legal pluralism: An introduction to colonial and neo-colonial laws. (No Title). https://cir.nii.ac.jp/crid/1130000797794764160

Hoover, S. M. (2002). Religion in the Media Age. The Expository Times, 113(9), 300–305. https://doi.org/10.1177/001452460211300904

Hsb, A. R. G., Gunawan, S., Kartika, R. O., & Anggraeni, N. N. (2025). Analysis of Digital Technology on Da’wah Communication Strategies in The Modern Era. Al-Balagh : Jurnal Dakwah Dan Komunikasi, 10(1), 33–64. https://doi.org/10.22515/albalagh.v10i1.9963

Hududillah, T. H., Nikmah, S., Hamdi, F., & Bawana, T. A. (2025). Reconstructing Islamic Family Law in ASEAN: A Normative Analysis of Marriage, Divorce, and Inheritance in Plural Legal Systems. ASEAN Journal of Islamic Studies and Civilization (AJISC), 2(2), 183–210. https://doi.org/10.62976/ajisc.v2i2.1427

Husaini, M., Ahdiat, R., & Ariadi, R. R. (2025). The Effectiveness of The Simkah Application in Marriage Registration Administration at The Office of Religious Affairs (KUA) of Batumandi Sub-District, Balangan Regency. Journal of Development Administrations Thinking Understand: Public and Business Administration (DATU), 2(1), 85–94. https://doi.org/10.36658/datu.v2.i1.1297

Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, 32(3), 221–236. https://doi.org/10.1016/j.giq.2015.07.001

Jingting, Z. (2020). Easy love and hard marriage. Love and marriage of Chinese youth in the digital era. Sociétés, 149(3), 73–85. https://doi.org/10.3917/e.soc.149.0073

Katuk, N., Abd Wahab, N., & Kamis, N. S. (2023). Cryptocurrency estate planning: The challenges, suggested solutions and Malaysia’s future directions. Digital Policy, Regulation and Governance, 25(4), 325–350. https://doi.org/10.1108/DPRG-10-2021-0126

Kurniawan, P., Ahmatnijar, A., & Ridwan, M. (2024). The Transformation of Islamic Family Law in the Digital Era: A Sociological Legal Analysis of Marriage and Divorce Regulations in Indonesia. Madania: Jurnal Kajian Keislaman, 28(2), 179. https://doi.org/10.29300/madania.v28i2.5146

Lamprell,E. (2022, March 22). Abortion Laws in the Islamic Republic of Pakistan: To what extent do social policies cater to human rights? - LSE Human Rights. LSE Human Rights - A Student-Led Blog from LSE Human Rights. https://blogs.lse.ac.uk/humanrights/2022/03/22/abortion-laws-in-the-islamic-republic-of-pakistan-to-what-extent-do-social-policies-cater-to-human-rights/

Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic Inquiry. SAGE.

Lindsey, T. (Ed.). (2016). Religion, law, and intolerance in Indonesia. Routledge, Taylor & Francis Group.

Lissitsa, S. (2019). Percieved Optimal Marriage Age in the Internet Era—Findings of a Nationwide Survey. Marriage & Family Review, 55(2), 126–151. https://doi.org/10.1080/01494929.2018.1458005

Maiyori, C., & Tsauro, M. A. (2025). The Dynamics of Marriage Registration Implementation in the Multiethnic Muslim Community in Pekanbaru City, Riau. Afkaruna: Indonesian Interdisciplinary Journal of Islamic Studies, 21(2), 371–386. https://doi.org/10.18196/afkaruna.v21i2.29323

Menski, W. (2018). Religion, Governance and the Need for Plurality-Conscious Moderation. South Asia Research, 38(1), 92–102. https://doi.org/10.1177/0262728017725647

Munir dkk, M. M., S. Ag ,. M. A. (2021). Manajemen Dakwah. Prenada Media.

Najmudin, M. Z., Ishaq, I., & Nurcahyono, M. L. (2025). The Phenomenon of ‘Marriage Is Scary’ and the Role of Premarital Guidance in Preparing the Mental and Emotional Health of Prospective Brides and Grooms. Academia Open, 10(2), 10.21070/acopen.10.2025.12921-10.21070/acopen.10.2025.12921. https://doi.org/10.21070/acopen.10.2025.12921

Nisa, E. F. (2018). Social media and the birth of an Islamic social movement: ODOJ (One Day One Juz) in contemporary Indonesia. Indonesia and the Malay World, 46(134), 24–43. https://doi.org/10.1080/13639811.2017.1416758

Nisa, E. F. (2020). Battling Marriage Laws: Early Marriage and Online Youth Piety in Indonesia. https://doi.org/10.1163/15692086-12341387

Norris, D. F., & Moon, M. J. (2005). Advancing E-Government at the Grassroots: Tortoise or Hare? Public Administration Review, 65(1), 64–75. https://doi.org/10.1111/j.1540-6210.2005.00431.x

Norris, P. (2003). Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide. Canadian Journal of Communication, 28(1). https://doi.org/10.22230/cjc.2003v28n1a1352

Patton, M. Q. (2014). Qualitative Research & Evaluation Methods: Integrating Theory and Practice. SAGE Publications.

Potarca, G. (2021). Online Dating Is Shifting Educational Inequalities in Marriage Formation in Germany. Demography, 58(5), 1977–2007. https://doi.org/10.1215/00703370-9420350

Rehman, A. U. (2026). From Fragmentation To Integration: The Economic Case For Uniform Citizen Data Systems, Legal Framework And Hazards In Pakistan. Pakistan Journal of Social Science Review, 5(1), 657–676.

Samudra, I., Laini, Z. W., Yanti, J., Amin, S., & Pakpahan, F. N. (2024). Algorithmic Authority and Public Trust: A Bibliometric Analysis of YouTube’s Recommendation System in Shaping Islamic Religious Authority (2013-2023). Cognoscere: Jurnal Komunikasi Dan Media Pendidikan, 2(3), 35–50. https://doi.org/10.61292/cognoscere.286

Seidman, I. (2006). Interviewing as Qualitative Research: A Guide for Researchers in Education and the Social Sciences. Teachers College Press.

Setiawan, H., Handayani, I. G. A. K. R., Hamzah, M. G., & Tegnan, H. (2024). Digitalization of Legal Transformation on Judicial Review in the Constitutional Court. Journal of Human Rights, Culture and Legal System, 4(2), 263–298. https://doi.org/10.53955/jhcls.v4i2.263

Sharma, R., Fantin, A.-R., Prabhu, N., Guan, C., & Dattakumar, A. (2016). Digital literacy and knowledge societies: A grounded theory investigation of sustainable development. Telecommunications Policy, The Promise and Reality: Assessing the Gap between Theory and Practice in ICT4D, 40(7), 628–643. https://doi.org/10.1016/j.telpol.2016.05.003

Sharma, S. K. (2024). Impact of Live-in Relationships on Marriage and Family Institutions: A Societal Perspective. International Journal of Law Management & Humanities, 7 Issue 2, 3392.

Slama, M. (2017). A subtle economy of time: Social media and the transformation of Indonesia’s Islamic preacher economy. Economic Anthropology, 4(1), 94–106. https://doi.org/10.1002/sea2.12075

Sudirman, S., Ramadhita, R., Bachri, S., & Duran, B. N. (2023). Examining the complexity of child marriage as sexual violence in digital era. Legality : Jurnal Ilmiah Hukum, 31(2), 310–328. https://doi.org/10.22219/ljih.v31i2.28881

Tamimi, L. M., Hamidah, T., & Hakim, A. (2025). Efektivitas Program Bimbingan Pra-Nikah Sebagai Pondasi Keharmonisan Dalam Rumah Tangga Dalam Perspektif Teori Digital Native (Studi Kasus Di KUA Kecamatan Praya Barat Kabupatean Lombok Tengah). Maqasid: Jurnal Studi Hukum Islam, 14(3), 165–177. https://doi.org/10.30651/mqsd.v14i3.28671

Utomo, A., & McDonald, P. (2016). Who marries whom?: Ethnicity and marriage pairing patterns in Indonesia. Asian Population Studies, 12(1), 28–49. https://doi.org/10.1080/17441730.2015.1130327

Waris, A., Ishaq, I., & Faisol, M. (2026). Generation Z Marriage Delay Drivers and Islamic Law Tensions. Academia Open, 11(1), 10.21070/acopen.11.2026.13995-10.21070/acopen.11.2026.13995. https://doi.org/10.21070/acopen.11.2026.13995

Yousaf, U., Nasir, N. N. A. M., & Noordin, N. N. M. (2025). A Conceptual Paper on the Significant Role of Digital Media in Contemporary Da’wah within the Technological Era. E-Journal of Media and Society, 8(1), 58–67.

Zahraamadhani, S. A., & Mursyidah, L. (2025). The Effectiveness of the Marriage Management Information System (SIMKAH) in Improving the Quality of Marriage Administration Services at The Office Of Religious Affairs (KUA) of Candi Sub-District. Proceeding of International Conference on Social Science and Humanity, 2(2), 1839–1849. https://doi.org/10.61796/icossh.v2i2.334

Downloads

Published

2026-06-13

How to Cite

Sari, C., Purwandari, E., & Putri, D. (2026). Digital Da’wah, SIMKAH, and Religious Bureaucracy in Indonesian Islamic Marriage Governance. Anida (Aktualisasi Nuansa Ilmu Dakwah), 26(1), 205–232. https://doi.org/10.15575/anida.v26i1.56014

Citation Check