Patience and Work Engagement among Islamic Bank Employees


Endro Puspo Wiroko(1*), Muhammad Rifky Fadillah(2)

(1) Fakultas Psikologi Universitas Pancasila, Indonesia
(2) Fakultas Psikologi Universitas Pancasila, Indonesia
(*) Corresponding Author

Abstract


This research investigates Islamic bank employees’ work engagement and its correlation to patience. Work engagement is fulfilling and positive state of mind that is characterized by vigor, dedication, and absorption. Patience is a coping strategy which involves rational thinking, self-acceptance, self-control, and effort. By using accidental sampling, final participants were 169 employees working in Islamic bank who were varied in age, job position, employment status, tenure, educational background, and work location. Data was gathered by using two measures: The Utrecht Work Engagement Scale and Patience scale and it were analyzed using Pearson correlation. Patience is found to relate positively with work engagement (r = .603). Islamic bank management may conduct training about patience to enhance their employees’ engagement.

Keywords


patience; work engagement; Islamic bank employees

Full Text:

PDF

References


Achour, M., Bensaid, B., & Nor, M.R.B.M. (2015). An Islamic perspective on coping with life stressors. Applied Research Quality Life, 11(3), 663-685.

Alan, S., & Ertac, S. (2015). Patience, selfcontrol and the demand for commitment: Evidence from a large-scale field experiment. Journal of Economic Behavior and Organization, 115, 111–122.

Bailey, C., Madden, A., Alfes, K., & Fletcher, L. (2017). The meaning, antecedents, and outcomes of employee engagement: A narrative synthesis. International Journal of Management Reviews, 19, 31-53. doi: 10.1111/ijmr.12077

Bakker, A. B. (2017). Strategic and proactive approaches to work engagement. Organizational Dynamics, 46, 67-75. doi:10.1016/j.orgdyn.2017.04.002

Bakker, A. B. & Oerlemans, W. (2011). Subjective well-being in organizations. In K. Cameron & G. Spreitzer (Eds.), Handbook of Positive Organizational Scholarship (pp. 179–189). Oxford University Press.

Bakker, A. B. & van Woerkom, M. (2018). Strengths use in organizations: A positive approach of occupational health. Canadian Psychology, 59(1), 38-46. doi:10.1037/cap0000120

Bonab, B. G. & Koohsar, A. A. H. (2011). Reliance on God as a core construct of Islamic psychology. Procedia Social and Behavioral Science, 30, 216-220.

Bülbül, A. E. & Arslan, C. (2017). Investigation of Patience Tendency Levels in Terms of Self-determination, Self-compassion and personality features. Universal Journal of Educational Research, 5(9): 1632-1645. doi: 10.13189/ujer.2017.050921

Bülbül, A. E. & Izgar, G. (2018). Effects of the patience training program on patience and well being levelsof university students. Journal of Education and Training Studies, 6 (1), 159-168.

Cooke, F. L., Cooper, B., Bartram, T., Wang, J. & Mei, H. (2019). Mapping the relationship between high-performance work systems, employee resilience and engagement: a study of the banking industry in China. The International Journal of Human Resource Management, 30 (8), 1239-1260. doi:10.1080/09585192.2015.1137618

Eich, R.K. (2016, August 16). Why patience is a virtue of leadership. Cleveland, OH: Industryweek. Retrieved from www.industryweek.com/leadership/-patience-virtue-leaders

Eldor, L. (2016). Work engagement: Toward a general theoretical enriching model. Human Resource Development Review, 15(3), 1-23. doi: 1 0.1177/1534484316655666

El-Hafiz. S, Rozi. F, Lila.P, Mundzir. I. (2013). Sabar (Patience) as New Psychological Construct. Presented in 10th Biennal Conference of Asian Association of Social Psychology. Yogyakarta: 21-24 Agustus 2013

El-Hafiz, S, Ilham, M, Fahrul, R, Lila, P. (2015). Pergeseran Makna Sabar dalam Bahasa Indonesia. Jurnal Ilmiah Penelitian Psikologi: Kajian Empiris & Non-Empiris, 1(1), 33-38.

Gheeraert, L. (2014). Does Islamic finance spur banking sector development? Journal of Economic Behavior and Organization, 103, S4-S20.

Gorgievski, M. J., Halbesleben, J. R. B., & Bakker, A. B. (2011). Expanding the boundaries of psychological resource theories. Journal of Occupational and Organizational Psychology, 84, 1–7.

Halbesleben, J. R. B., Neveu, J., Paustian-Underdahl, S. C., & Westman, M. (2014). Getting to the “COR”: understanding the role of resources in conservation of resources theory. Journal of Management, 40 (5), 1334-1364. doi: 10.1177/0149206314527130

Harzer, C., & Ruch, W. (2013). The application of signature character strengths and positive experiences at work. Journal of Happiness Studies, 14(3), 965-983.

Hobfoll, S. E., Halbesleben, J. R. B., Neveu, J., & Westman, M. (2018). Conservation of resources in the organizational context: the reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5, 103-128. doi: 10.1146/annurev-orgpsych-032117-104640

Hoole, C., & Bonnema, J. (2015). Work engagement and meaningful work across generational cohorts. SA Journal of Human Resource Management, 13(1), 1–11.

Ika, S. R. & Abdullah, N. (2011). A comparative study of financial performance of Islamic banks and conventional banks in Indonesia. International Journal of Business and Social Science, 2(15), 199-207.

Ilies, R., Aw, S. S. Y., & Pluut, H. (2015). Intraindividual models of employee well-being: what have we learned and where do we go from here? European Journal of Work and Organizational Psychology, 24(6), 827-838. doi: 10.1080/1359432X.2015.1071422

Ilies, R., Pluut, H., & Aw, S. S. Y. (2015). Studying employee well-being: moving forward. European Journal of Work and Organizational Psychology, 24(6), 848-852. doi: 10.1080/1359432X.2015.1080241

Ismal, R. (2011). Islamic banking in Indonesia: Lessons learned. Annual Meeting on Trade and Development, United Nations of Conferences on Trade and Development, April 6th-8th, Geneva.

Joshanloo, M. (2013). A comparison of western and Islamic conceptions of happiness. Journal of Happiness Studies, 14, 1857–1874.

Karatepe, O. & Karadas, G. (2015). Do psychological capital and work engagement foster frontline employees’ satisfaction? A study in the hotel industry. International Journal of Contemporary Hospitality Management, 27 (6), 1254-1278. doi:10.1108/IJCHM-01-2014-0028.

Kašpárková, L., Vaculík, M., Procházka, J., & Schaufeli, W. (2018). Why resilient workers perform better: The roles of job satisfaction and work engagement. Journal of Workplace Behavioral Health, 33 (1), 43-62. doi: 10.1080/15555240.2018.1441719

Lavy, S., & Littman-Ovadia, H. (2017). My better self: Using strengths at work and work productivity, organizational citizenship behavior, and satisfaction. Journal of Career Development, 44(2), 95-109.

Leilan, M. P., Kheiri, Y., & Babapour, J. (2015). Relationship between attachment to God and trust with psychological vulnerability of students with mediating on patience. International Research Journal of Applied and Basic Sciences, 9 (9). 1568-1573.

Malik, P. & Garg, P. (2017). Learning organization and work engagement: the mediating role of employee resilience. The International Journal of Human Resource Management. doi: 10.1080/09585192.2017.1396549

Marhemati Z, & Khormaei, F. (2017). Explaining eudaimonic well-being: the role of religiousness and patience. Health, Spirituality, and Medical Ethics, 4(4), 24-30.

Peterson, C., & Park, N. (2006). Character strengths in organizations. Journal of Organizational Behavior, 27, 1149–1154. doi:10.1002/job.398

Peterson, C., Park, N., & Seligman, M.E.P. (2005). Orientations to happiness and life satisfaction: The full life versus the empty life. Journal of Happiness Studies, 6, 25–41.

Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.

Rafiki, A. & Wahab, K. A. (2014). Islamic values and principles in the organization: A review of literature. Asian Social Science, 10(9), 1-7.

Ramdani, Z., Supriyatin, T., & Susanti, S. (2018). Perumusan dan pengujian instrumen alat ukur kesabaran sebagai bentuk coping strategy. Jurnal Psikologi Islam dan Budaya, 1 (2), 97-106.

Rusydiana, A. S. (2016). Analisis masalah pengembangan perbankan syariah di Indonesia: Aplikasi metode analytic network process. Esensi: Jurnal Bisnis dan Manajemen, 6(2), 237-246.

Samaneh, A. (2015). Characteristic of wise people based on implicit theories regarding group and gender differences. Positive Psychology Research, 1(1), 51-66.

Sari, M. D., Bahari, Z., & Hamat, Z. (2016). History of Islamic bank in Indonesia: Issues behind its establishment. International Journal of Finance and Banking Research, 2(5), 178-184.

Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701-716.

Schaufeli, W. B., Shimazu, A., Hakanen, J., Salanova, M., & De Witte, H. (2017). An ultra-short measure for work engagement: The UWES-3 validation across five countries. European Journal of Psychological Assessment. Advance online publication. doi:10.1027/1015-5759/a000430

Schaufeli,W. B., & Bakker, A. B. (2003). UWES Utrecht Work Engagement Scale: Test Manual. Unpublished manuscript. Department of Psychology, Utrecht University, Utrecht, The Netherlands. Retrieved from http://www.schaufeli.com

Schnitker, S. A. (2012). An examination of patience and well-being. The Journal of Positive Psychology, 7, 263–280. doi:10.1080/17439760.2012.697185

Schnitker, S. A. & Emmons, R. A. (2017). The psychology of virtue: Integrating positive psychology and the psychology of religion. Psychology of Religion & Spirituality, 9 (3), 293-241, doi:10.1037/rel0000133

Schnitker, S. A., Houltberg, B., Dyrness, W., & Redmond, N. (2017). The virtue of patience, spirituality, and suffering: Integrating lessons from positive psychology, psychology of religion, and Christian theology. Psychology of Religion and Spirituality, 9, 264–275. doi:10.1037/rel0000099

Shihab, M. Q. (2000). Ensiklopedia Al-Qur’an: Kajian Kosakata. Lentera Hati Pusat Studi Al-Qur’an dan Yayasan Paguyuban Ikhlas.

Shuck, B. & Reio Jr, T. G. (2014). Employee engagement and well-being: A moderation model and implications for practice. Journal of Leadership & Organizational Studies, 21(1), 43-58. doi:10.1177/1548051813494240

Sison, A. J. G., & Ferrero, I. (2015). How different is neo-Aristotelian virtue from positive organizational virtuousness? Business Ethics: A European Review, 24, S78-S98. doi:10.1111/beer.12099

Subandi. (2011). Sabar: Sebuah konsep psikologi. Jurnal Psikologi, 38(2), 215 – 227.

Turmenoglu, M. A. (2018). Hope and patience as coping mechanisms of food managers in the face of challenges: the Turkish case. International Journal of Work Organization and Emotion, 9 (3). doi: 10.1504/IJWOE.2018.094682

Wahab, M. A., Quazi, A., & Blackman, D. (2016). Measuring and validating Islamic work value constructs: an empirical analysis using Malaysian samples. Journal of Business Research, 69, 4194-4204, doi:10.1016/j.jbusres.2016.03.005

Wahab, M. A. (2017). Relationships between religious work values, sustainable work

behaviours and sustainable energy consumptions: an empirical analysis using Muslim employees. Management Decision, 55 (9), 1854-1867, doi:10.1108/MD-01-2017-0039

Worthen, V. E. (2018). Patience as a development virtue and common therapeutic factor. Issues in Religion and Psychotherapy, 39 (1).

Yusuf, M., Kahfi, D., Ibala, MA., Chaer, M. T., (2018). Sabar dalam perspektif Islam dan Barat. Al Murabbi, 4 (2), 233-246.

Zahrah, N., Hamid, S. N. A., Rani, S. H. A., & Kamil, B. A. M. (2015). The influence of Islamic religiosity awareness in enhancing work engagament at workplace: a case of Islamic institutions in the northern Malaysia. Conference on Business Management Research II.




DOI: https://doi.org/10.15575/jpib.v3i1.5922

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 Endro Puspo Wiroko

Lihat Statistik View MyStat

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.