A Systematic Literature Review of Uses and Gratifications of Media During the COVID-19 Pandemic
DOI:
https://doi.org/10.15575/jbpd.v5i3.31472Abstract
Uses and gratification theory has five basic assumptions to answer how the media is used to meet audience needs. The COVID-19 pandemic required the public, especially the audience, to have distance difficulties when communicating. Communication media is an alternative to meet the satisfaction and needs of communication. This research synthesizes nine journal articles identified as the main data sources using a systematic literature review. The study results show that the five basic uses and gratification theory assumptions can be found in the service and satisfaction of media needs during the COVID-19 pandemic. Audiences use communication media during the COVID-19 pandemic with various goals, conditions, and influences. Communication media is also a means of conveying accurate information and is the main choice as a means of communication. It is hoped that this research can be used as an additional reference in research related to the use of the theory of use and gravity, as well as research related to the use of media during the Covid-19 pandemic, and can help agencies associated with the handling of Covid-19, media owners and media users as a whole general.
References
Akbar, S. (2021). Media Komunikasi dalam Mendukung Penyebarluasan Informasi Penanggulangan Pandemi Covid-19 Media Communications in Supporting Dissemination Information on the Countermeasure of Covid-19 Pandemic. Balai Besar Pengembangan Sumber Daya Manusia dan Penelitian Komunikasi dan Informatika Makassar.
Andriani, H. (2020). Effectiveness of Large-Scale Social Restrictions (PSBB) toward the New Normal Era during COVID-19 Outbreak: a Mini Policy Review (Vol. 5, Issue 2). www.covid-19.go.id
Apuke, O. D., & Omar, B. (2021). Fake news and COVID-19: modelling the predictors of fake news sharing among social media users. Telematics and Informatics, 56. https://doi.org/10.1016/j.tele.2020.101475
Asnan, M., Ferry, &, & Sukma, I. (2022). Pemanfaatan Smartphone sebagai Media Komunikasi Wali Siswa dalam Pembelajaran pada Masa Pandemi Covid 19. 1(1), 74–85.
Balakrishnan, V., Ng, K. S., & Rahim, H. A. (2021). To share or not to share – The underlying motives of sharing fake news amidst the COVID-19 pandemic in Malaysia. Technology in Society, 66. https://doi.org/10.1016/j.techsoc.2021.101676
Ball, C., Huang, K. T., & Francis, J. (2021). Virtual reality adoption during the COVID-19 pandemic: A uses and gratifications perspective. Telematics and Informatics, 65. https://doi.org/10.1016/j.tele.2021.101728
Bowden-Green, T., Hinds, J., & Joinson, A. (2021). Personality and Motives for Social Media Use When Physically Distanced: A Uses and Gratifications Approach. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.607948
Bruce, C. S. (1994). Research students’ early experiences of the dissertation literature review. Student in Higher Education.
Bryant, J., & Beth Oliver, M. (2009). Media Effects: Advances in Theory and Research, Third Edition.
Chotijah, U., Husenti, N., Sutaji, D., & Pratama, A. M. I. (2023). The Identification of Covid-19 Fake News Factors on Social Media in Indonesia. In Indonesian Journal of Information Systems (IJIS) (Vol. 6, Issue 1).
Cleofas, J. v., Albao, B. T., & Dayrit, J. C. S. (2022). Emerging Adulthood Uses and Gratifications of Social Media During the COVID-19 Pandemic: A Mixed Methods Study Among Filipino College Students. Emerging Adulthood, 10(6), 1602–1616. https://doi.org/10.1177/21676968221128621
Çoğaltay, N., & Karadag, E. (2015). Introduction to Meta-Analysis. Leadership and Organizational Outcomes: Meta-Analysis of Empirical Studies, February, 1–273. https://doi.org/10.1007/978-3-319-14908-0
Grant, M. J., & Booth, A. (2009). A typology of reviews: An analysis of 14 review types and associated methodologies. Health Information and Libraries Journal, 26(2), 91–108. https://doi.org/10.1111/j.1471-1842.2009.00848.x
Griffin, E., Ledbetter, A., & Sparks, G. G. (2018). A First Look At Communication Theory, 10th Edition. In McGraw-Hill. http://www.amazon.com/First-Look-Communication-Theory/dp/0072291532
Hendro Aryo Putro, F., & Nofita, R. (n.d.). 2023. Perilaku Penggunaan Media Sosial dan Identitas Diri Setelah Pandemi Covid-19 (Studi Deskriptif Kualitatif Tentang Perilaku Penggunaan Media Sosial dan Identitas Diri di Kalangan Mahasiswa S1 Jurusan Komunikasi Universitas Boyolali).
Igartua, J. J., Ortega-Mohedano, F., & Arcila-Calderón, C. (2020). Communication use in the times of the coronavirus. A cross-cultural study. Profesional de La Informacion, 29(3), 1–15. https://doi.org/10.3145/epi.2020.may.18
Maes, C., & Vandenbosch, L. (2022). Physically distant, virtually close: Adolescents’ sexting behaviors during a strict lockdown period of the COVID-19 pandemic. Computers in Human Behavior, 126. https://doi.org/10.1016/j.chb.2021.107033
Malik, A., Mahmood, K., & Islam, T. (2021). Understanding the Facebook Users’ Behavior towards COVID-19 Information Sharing by Integrating the Theory of Planned Behavior and Gratifications. Information Development. https://doi.org/10.1177/02666669211049383
Rohmah, N. (2020). Media Sosial Sebagai Media Alternatif Manfaat dan Pemuas Kebutuhan Informasi Masa Pandemik Global Covid 19 (Kajian Analisis Teori Uses And Gratification). Retrieved from: https://www.kompas.com/tren/read/2020/03/29/092500765/update-virus-corona-di-dunia-29-maret--662.073-kasus-di-200-
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In The BMJ (Vol. 372). BMJ Publishing Group. https://doi.org/10.1136/bmj.n71
Rochyadi-Reetz, M., Maryani, E., & Agustina, A. (2020). Public’s Media Use and Gratification Sought during Corona Virus Outbreak in Indonesia: A National Survey. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 5(1). https://doi.org/10.25008/jkiski.v5i1.381
Rubin, A. M. (2009). Uses and Gratifications Perspective on Media Effects. In B. Oliver (Ed.), Media Effects: Advances of Theory and Research (pp. 165–184).
Sitompul, P., Mahmudah, D., & Damanik, M. P. (2021). Pemanfaatan Media Sosial dan Pemenuhan Kebutuhan Informasi Ketenagakerjaan Di Kalangan Angkatan Kerja Muda Pada Masa Pandemi COVID-19. Jurnal Studi Komunikasi Dan Media, 25(2), 203. https://doi.org/10.31445/jskm.2021.4399
Suwana, F., Pramiyanti, A., Mayangsari, I., Nuraeni, R., & Firdaus, Y. (2020). Penggunaan Media Digital Generasi Z Selama Masa Pandemi Covid-19. Jurnal Sosioteknologi, 19(3).
Zhang, J. (2022). Ethnic news and its effects on presidential approval among Chinese Americans during the Covid-19 pandemic. Journal of International Communication, 28(1), 110–125. https://doi.org/10.1080/13216597.2021.2006263
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).