HIT AND RUN: A Phenomenological Study of Producer Experience in e-Commerce Transactions with the Pre-Order System from a Fiqh Muamalah Perspective

Dessy Asnita, Syarifah Mudrika

Abstract


This research was conducted on clothing manufacturers located in Bandung and Bekasi, as well as on one distributor in Medan. The "hit & run" phenomenon in e-Commerce transactions with the Pre-Order (PO) system has a significant impact on the existence of sales and the operational business of manufacturers. In the Pre-Order model, buyers place orders for products but often fail to make payments or disappear after the goods are sewn. This phenomenon results in stock accumulation, disruption of financial flows, and financial losses for manufacturers. The objective of this study is to analyze the impact of the "hit & run" phenomenon on clothing manufacturers and to find solutions to address this issue. The research method used is a qualitative approach with a descriptive phenomenological type. Data was collected through interviews with eight clothing manufacturers experienced in PO transactions, using WhatsApp chats and Zoom Meetings. The research findings show that the "hit & run" phenomenon harms manufacturers and causes uncertainty in their business operations. The implications of this study highlight the importance of developing more cautious policies in accepting orders and implementing effective communication strategies to minimize the risk of losses. This research provides an in-depth understanding of the dynamics of e-Commerce transactions with the PO system and valuable insights for manufacturers in managing risks and improving their business continuity in a competitive market.

Keywords


Pre Order; Hit and Run; E-commerce; Phenomenology; Protection of Business Actors

References


Afriwanti, Desi. “Personal Interview: Manufacturer of ME & YOU KIDS Brand, Jakarta,” 2024.

Aida Agustian. “Personal Interview: Manufacturer of Payyo, Janeeta Dan Bonucci (North Bogor).” North Bogor, 2024.

Ajzen I. “The Theory of Planned Behaviour: Reactions and Reflections.” Psychology and Health, 2011. https://doi.org/10.1080/08870446.2011.613995.

Annisa, Nurul, Parman Komarudin, and Umi Hani. “Blacklist (Daftar Hitam) Terhadap Konsumen Online Yang Melalaikan Pengambilan Pesanan (Hit and Run) (Analisis Etika Bisnis Islam).” Program Studi Hukum Ekonomi Syariah, Fakultas Studi Islam, Universitas Islam Kalimantan 6, no. 2 (2020): 1.

Atyarisma, Z A, and L Humaira. “Tinjauan Yuridis Terhadap Pembatalan Sepihak Oleh Pembeli Dalam Perjanjian Jual Beli Melalui Marketplace Dengan Sistem Pembayaran Cash On Delivery.” Lex Patrimonium 2, no. 1 (2023). https://scholarhub.ui.ac.id/lexpatri/vol2/iss1/3/%0Ahttps://scholarhub.ui.ac.id/cgi/viewcontent.cgi?article=1046&context=lexpatri.

Azizah. “Personal Interview: Manufacturer Brand Nizaru Project, Kanala, Styleme, Ptwebaby (Bantul DIY).” Bantul DIY, 2024.

Azjen. “What Is Theory of Planned Behavior?” HCCC HEALTH COMMUNICATION CAPACITY COLLABORATIVE, 1991.

Crashes, Examining the underlying exposures of hit-and-run and non-hit-and-run, and Jiang XHan MGuo R. “Examining the Underlying Exposures of Hit-and-Run and Non-Hit-and-Run Crashes.” Journal of Transport and Health 1, no. 20 (2021). https://doi.org/10.1016/j.jth.2020.100995.

Dinnur Fithri Mayasari. “Personal Interview: Manufacturer Brand of MYS, Shaliha.” Karawang, 2024.

Handayani, Mega Tut Wuri. “PERILAKU HIT AND RUN KONSUMEN DITINJAU DARI ETIKA BISNIS ISLAM.” IAIN Tulungagung, 2020.

Ira Rosella Rusyadi aka Ella. “Personal Interview: Manufacturer of Rala Collection.” Cipayung Jakarta timur, 2024.

Isma lestari. “Personal Interview: Manufacturer Brand of Alibrothersclothings, Kiyowo.Official, Jolaandjoly, Heykiddosofficial, Neochic, Usagi, Baby Joe, Ummi Ali ( Bandung).” Bandung, Ujung Berung, 2024.

Kurniaty, Yulia. “The Urgency of Ethics in Islamic Business For The Onlineshop Seller in E-Commerce.” Justicia Islamica 16, no. 2 (2019): 269–90. https://doi.org/10.21154/justicia.v16i2.1710.

Leardo Arles. “Faktor – Faktor Pendorong Terjadinya Fraud : Predator vs. Accidental Fraudster Diamond Theory Refleksi Teori Fraud Triangle (Klasik) Suatu Kajian Teoritis.” Papper Ilmiah, 2014, 1–15.

Lucky (Distributor Baju Anak). “Interview.” Bekasi, 2023.

Lucky Feminine. “Personal Interview: Children's Clothing Manufacturer Brand of Circle in - Baby Outfit- Teen Outfit - Mom Outfit - Pimi Daily -Viral In.” Bekasi, Jawa Barat, 2024.

Lucky, Children's Clothing Manufacturer). “Personal Interview,” 2023.

Mardani. Fiqih Ekonomi Syariah: Fiqih Muamalah. Jakarta: Kencana, 2012.

Mey Yuni Hartoyo. “Personal Interview: Manufacturer Brand of MOEZ STORE.” JAKARTA, 2024.

Rusli Zanahar. “Personal Interview: Manufacturer Brand of Starmoon, Take off, Child Deer, OOTD.” Bekasi, 2024.

Simanungkalit, Grace Victoria Adelina. “Perlindungan Hukum Terhadap Pelaku Usaha Akibat Terjadinya Hit And Run Yang Dilakukan Oleh Konsumen Dalam Sistem Pre – Order Jual Beli Perabotan Custom,” 2022, 1–51.

Sri Nurhayati. Akuntansi Syariah Di Indonesia. Jakarta: Salemba Empat, 2009.

Sri Wahyuni. “Perlindungan Hukum Bagi Pelaku Usaha Akibat Pembatalan Sepihak Oleh Konsumen Dalam Sistem Pre Order (PO) Jual Beli Online Menurut Hukum Positif Dan Hukum Islam.” UIN Malang, 2019.

Sukmawati, Dita Dwi. “Perlindungan Hukum Bagi Pelaku Usaha Dalam Praktek Hit and Run Pada Jasa Titip Perspektif Hukum Islam Dan Hukum Positif Studi Kasus Pada Toko Online Akun Instagram @Barakallahstyle.” IAIN Kudus, 2023.

Sulis (Produsen kakadede). “Interview.” Bandung, 2023.

Sulistiana, Produsen Kakadede. “Personal Interview,” 2023.

Tektona, Rahmadi Indra. “Protection For Business Actors Due To Unilateral Cancellation From Consumers In The Pre-Order Method Of Buying And Selling Online ( A Study In Islamic Law )” 2, no. 2 (2023): 73–82.

Yayu Yuhmiati. “Personal Interview: Manufacturer Brand of Azkia, Cimahi Jawa Barat,” 2024.

Zulaikah, Sari purnama nova. “Urgensi Penerapan Etika Bisnis Islam Dalam Jual Beli Online.” Jurnal Cahaya Mandalika 3, no. 2 (2023): 534–41. https://doi.org/https://doi.org/10.36312/jcm.v3i2.1647




DOI: https://doi.org/10.15575/am.v12i1.40958

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Web Analytics Made Easy - Statcounter View My Stats
slot https://bursaikan.kkp.go.id/obc/ https://riph.pertanian.go.id/liquid/ slot gacor https://riph.pertanian.go.id/bl/ judi bola https://sievo.kemdikbud.go.id/infy/ situs toto https://sievo.kemdikbud.go.id/jb/ https://www.assets.rpg.co.id/ https://www.linkandthink.org/ https://sievo.kemdikbud.go.id/relx/ Slot Gacor https://www.theyashotel.com/ https://elearning.itbwigalumajang.ac.id/ https://e-absensi.singkawangkota.go.id/ https://bapeten.go.id/upload/ https://sentraki.itbwigalumajang.ac.id/ https://lppm.itbwigalumajang.ac.id/ https://bkombandung.kemkes.go.id/ slot gacor hari ini https://sinovik.kemkes.go.id/assets/run/ https://pdcproductions.com/ https://kkp.umt.ac.id/ https://csirt.sulbarprov.go.id/uploads/ https://sievo.kemdikbud.go.id/ https://sievo.kemdikbud.go.id/thai/