The Role of Knowledge Sharing and Innovation in Improving Public Sector Performance: A Literature Review


Muhammad Hafiz(1*), Aldri Frinaldi(2)

(1) Universitas Negeri Padang, Indonesia
(2) Universitas Negeri Padang, Indonesia
(*) Corresponding Author

Abstract


A government depends on the merits of the bureaucracy that acts as the organizer of the government. Meanwhile, the bureaucracy is very dependent on its human resources. Meanwhile, based on the Apparatus Quality Index, the majority of ASN in Indonesia is in the low and very low categories. So there is a need for performance transformation for ASN. This study aims to analyze the challenges faced in improving performance in the public sector and the role of knowledge sharing and innovation in improving performance in the public sector. This paper uses the library study method which collects data and information by examining relevant books, references, literature, and research journals. The result is that there are three main factors, namely the lack of competence, commitment and cohesiveness that exists in the midst of the current state civil apparatus. Knowledge sharing and innovation have an important role to overcome these weaknesses, namely by forming a community as a forum for sharing knowledge between ASN it can be a means of increasing competence, commitment and building cohesiveness in the midst of ASN


Keywords


Public Sector; Performance; Knowledge Sharing; Innovation Capability

Full Text:

PDF

References


al Ahbabi, S. A., Singh, S. K., Balasubramanian, S., & Gaur, S. S. (2019). Employee perception of impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 23(2), 351–373. https://doi.org/10.1108/JKM-08-2017-0348

AlNuaimi, B. K., & Khan, M. (2019). Public-sector green procurement in the United Arab Emirates: Innovation capability and commitment to change. Journal of Cleaner Production, 233, 482–489. https://doi.org/10.1016/j.jclepro.2019.06.090

Amayah, A. T. (2013). Determinants of knowledge sharing in a public sector organization. Journal of Knowledge Management, 17(3), 454–471. https://doi.org/10.1108/JKM-11-2012-0369

Avianda Nurcahyo, S., Rionaldo, R., & Soesanto, H. (2021). The Effect of Knowledge Sharing, Absorption Capacity on Employee Performance with Innovation Capability as Intervening Variables (Case Study on Employees of the Central Java Agricultural Technology Research Center). Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(1), 114–124. Retrieved from https://doi.org/10.33258/birci.v5i1.3584

Bartol, K. M., & Srivastava, A. (2002). Encouraging Knowledge Sharing: The Role of Organizational Reward Systems. Journal of Leadership & Organizational Studies, 9(1), 64–76. https://doi.org/10.1177/107179190200900105

bkd.sultengprov.go.id. (2020). BKN Rilis Indeks Profesionalitas ASN Tahun 2019 : Sebagian Besar PNS Di Provinsi “Rentan Tidak Profesional.” Retrieved from www.bkd.sultengprov.go.id website: https://bkd.sultengprov.go.id/index.php/2020/10/21/bkn-rilis-indeks-profesionalitas-asn-tahun-2019-sebagian-besar-pns-di-provinsi-rentan-tidak-profesional/

Chairiah, A., S, A., Nugroho, A., & Suhariyanto, A. (2020). Implementasi Sistem Merit pada Aparatur Sipil Negara di Indonesia. Jurnal Borneo Administrator, 16(3), 383–400. https://doi.org/10.24258/jba.v16i3.704

Chuang, C., & Jackson, S. E. (2016). Can Knowledge-Intensive Teamwork Be Managed ? Examining the Roles of HRM Systems , Leadership , and Tacit Knowledge. https://doi.org/10.1177/0149206313478189

Clausen, T. H., Demircioglu, M. A., & Alsos, G. A. (2020). Intensity of innovation in public sector organizations: The role of push and pull factors. Public Administration, 98(1), 159–176. https://doi.org/10.1111/padm.12617

cnbcindonesia.com. (2022). BKN: Banyak PNS Lulusan S1 & S2 Tapi Kompetensinya Rendah. Retrieved January 2, 2023, from cnbcindonesia.com website: https://www.cnbcindonesia.com/news/20220722180223-4-357861/bkn-banyak-pns-lulusan-s1-s2-tapi-kompetensinya-rendah

Demircioglu, M. A., & Audretsch, D. B. (2017). Conditions for innovation in public sector organizations. Research Policy, 46(9), 1681–1691. https://doi.org/10.1016/j.respol.2017.08.004

Farooq, R. (2018). A conceptual model of knowledge sharing. International Journal of Innovation Science, 10(2), 238–260. https://doi.org/10.1108/IJIS-09-2017-0087

Febriana, D. (2014). Pengembangan Sistem Manajemen Sumberdaya Aparatur dalam Pemerintahan Negara Republik Indonesia. Jejaring Administrasi Publik, 6(1), 428–438. Retrieved from http://journal.unair.ac.id/ADMP@table_of_content_81_volume6_nomor1.html

Frinaldi, A. (2017). The Influence of Work Culture on Work performance of Employees in Department of Transportation, Communication and Informatics of West Sumatera. Jurnal Ilmiah Wahana Bhakti Praja, 7(2), 83. https://doi.org/10.33701/jiwbp.v7i2.90

Hayat. (2014). Peningkatan Kualitas Sumber Daya Manusia Aparatur Pelayanan Publik Dalam Kerangka Undang Undang Nomor 5 Tahun 2014 Tentang Aparatur Sipil Negara the Quality Improvement of Human Resources Apparatus Public Serviceswithin the Framework of Law No. 5 of 2014 . Jurnal Kebijakan Dan Manajemen PNS, 8(1), 31–44.

Hidayat, N., & Lee, W. C. (2018). the Influence of Knowledge Sharing on Service Innovation Performance: an Empirical Study on Hotel in North Borneo, Indonesia. Eurasian Journal of Business and Management, 6(2), 23–32.

Husain, A. S., Nawawi, J., & Yunus, R. (2011). Analisis Manajemen Sumber Daya Aparatur di Sekretariat Kabupaten Jeneponto. 53–60.

Hussein, A., Singh, S., Farouk, S., & Sohal, A. (2016). Knowledge Sharing Enablers, Processes And Firm Innovation Capability. Journal of Workplace Learning, 28(8), 484–495. https://doi.org/https://doi.org/10.1108/JWL-05-2016-0041

Indiyaningsih, K. M. H., Murdyastuti, A., & Puspitaningtyas, Z. (2020). Efeect of human resource competency, work culture and utilization of information technology to performance of employees. International Journal of Scientific and Technology Research, 9(4), 3636–3641. https://doi.org/10.19184/issrd.v2i1.17468

Indriani, M. N., Thanaya, I. N. A., Astana, N. Y., & Yana, A. A. G. A. (2020). Conceptual framework of knowledge sharing and project team performance relationship in design and build project. IOP Conference Series: Earth and Environmental Science, 419(1). https://doi.org/10.1088/1755-1315/419/1/012012

Joshi, H., & Chawla, D. (2019). How Knowledge Management Influences Performance ? Evidences from Indian Manufacturing and Services Firms. International Journal of Knowledge Management, 15(4), 56–77. https://doi.org/10.4018/IJKM.2019100104

Karunia, A. M. (2022). 35 Persen ASN di RI Kinerjanya Rendah, BKN: Seperti “Kayu Mati” karena Malas. Retrieved from www.kompas.com website: https://money.kompas.com/read/2022/07/21/142000926/35-persen-asn-di-ri-kinerjanya-rendah-bkn--seperti-kayu-mati-karena-malas

Meher, J. R., & Mishra, R. K. (2019). Assessing the in fl uence of knowledge management practices on organizational performance An ISM approach. https://doi.org/10.1108/VJIKMS-04-2019-0050

Meher, J. R., & Mishra, R. K. (2022). Examining the role of knowledge sharing on employee performance with a mediating effect of organizational learning. VINE Journal of Information and Knowledge Management Systems, 52(2), 205–223. https://doi.org/10.1108/VJIKMS-04-2020-0056

menpan.go.id. (2022). Perlunya Terobosan untuk Mencapai Transformasi ASN Secara Holistik. Retrieved January 3, 2022, from menpan.go.id website: https://menpan.go.id/site/berita-terkini/perlunya-terobosan-untuk-mencapai-transformasi-asn-secara-holistik

Migdadi, M. M. (2022). Knowledge management processes, innovation capability and organizational performance. International Journal of Productivity and Performance Management, 71(1), 182–210. https://doi.org/10.1108/IJPPM-04-2020-0154

Muhammed, S., & Zaim, H. (2020). Peer knowledge sharing and organizational performance: the role of leadership support and knowledge management success. Journal of Knowledge Management, 24(10), 2455–2489. https://doi.org/10.1108/JKM-03-2020-0227

Nugraheny, D. E. (2022). Menpan-RB: Indeks Kualitas ASN di Indonesia Lebih Rendah dari Negara Lain. Retrieved from www.kompas.com website: https://nasional.kompas.com/read/2022/09/26/07050191/menpan-rb-indeks-kualitas-asn-di-indonesia-lebih-rendah-dari-negara-lain

Peraturan Menteri RI. (2022). Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi tentang Pengelolaan Kinerja Pegawai Aparatur Sipil Negara (PerMen PAN RB No. 6 Tahun 2022). Jdih Bpk Ri. Retrieved from https://peraturan.bpk.go.id/Home/Details/110255/perpres-no-30-tahun-2019

Pratama, M. R., Administrasi, F. I., Brawijaya, U., Kinerja, P., Publik, S., & Sipil, P. N. (2021). Tantangan membangun manajemen dan pengukuran kinerja sektor publik di indonesia. 05(01), 1–13.

Riana, I. G. (2020). Creating performance through innovations influenced by knowledge sharing and absorption capacity at the Bali weaving industry association. Research Journal of Textile and Apparel, 24(1), 38–52. https://doi.org/10.1108/RJTA-06-2019-0025

Ridwan, M. (2022). Kemendagri Sebut 3 Kelemahan ASN saat Menjalankan Kinerja Pemerintahan. Retrieved from jawapos.com website: https://www.jawapos.com/nasional/01/06/2022/kemendagri-sebut-3-kelemahan-asn-saat-menjalankan-kinerja-pemerintahan/

Rosmi, & Syamsir. (2020). The Influence Of Integrity And Work Experience On Employee Performance. International Journal of Research and Analytical Reviews, 7(1), 789–794.

Sahni, N. R., Wessel, M., & Christensen, C. M. (2013). Unleashing breakthrough innovation in government. Stanford Social Innovation Review, 11, 26–32.

Susanty, A. I., Yuningsih, Y., & Anggadwita, G. (2018). Knowledge management practices and innovation performance: A study at Indonesian Government apparatus research and training center. Journal of Science and Technology Policy Management, 10(2), 301–318. https://doi.org/10.1108/JSTPM-03-2018-0030

Wardhana, B. R. P. (2018). Knowledge Sharing Roles In Developing Innovation Capability In Order To Improve Individual Performance (Study at Micro, Small, and Medium Enterprises guided by Surabaya City Trade Service). EKONOMIKA45, 6(1), 46–54. Retrieved from https://jurnaluniv45sby.ac.id/index.php/ekonomika/article/view/81

Yao, J., Crupi, A., Minin, A. di, & Zhang, X. (2020). Knowledge sharing and technological innovation capabilities of Chinese software SMEs. 24(3), 607–634. https://doi.org/10.1108/JKM-08-2019-0445

Zulkifli, Z. (2020). Pengaruh Inovasi terhadap Kinerja Pemerintah Daerah dan Implikasinya pada Kualitas Pelayanan Publik di Kabupaten Labuhanbatu Selatan Provinsi Sumatera Utara. Jurnal Ilmiah Administrasi Pemerintahan Daerah, XII(2016), 68–89. Retrieved from https://ejournal-new.ipdn.ac.id/JAPD/article/view/1345%0Ahttps://ejournal-new.ipdn.ac.id/JAPD/article/view/1345/759




DOI: https://doi.org/10.15575/jpan.v15i1.23020

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Muhammad Hafiz, Aldri Frinaldi

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

PUBLICA: Jurnal Pemikiran Administrasi Negara
Has Been Indexed on:

  Harvard Library  
    
     
    

 

 

 

1st Floor, FISIP Building, UIN Sunan Gunung Djati Bandung

A.H. Nasution Street No. 105 Cibiru, Bandung, 40614

E-mail: publica@uinsgd.ac.id

 


 Publica : Jurnal Pemikiran Administrasi Negara is licensed under Attribution-ShareAlike 4.0 International