Harpy, M. et al. 2022. The Klampid New Generation Application as a Support for the Quality of E-Government Based Public Services in the City of Surabaya. Publica: Jurnal Pemikiran Administrasi Negara. 14, 2 (Dec. 2022), 189–203. DOI:https://doi.org/10.15575/jpan.v14i2.21731.