ZAHRA, Hemalia; WAHYU, Fitri Pebriani. Evaluation of Public Service Performance of Disdukcapil through a Balanced Scorecard Approach. Publica: Jurnal Pemikiran Administrasi Negara, [S. l.], v. 17, n. 1, p. 248–260, 2025. DOI: 10.15575/jpan.v17i1.43661. Disponível em: https://journal.uinsgd.ac.id/index.php/publica/article/view/43661. Acesso em: 1 oct. 2026.