PRATIWI, Evita Dina; SETYOWATI, Kristina. Tipologi Inovasi Pelayanan Pajak Daerah Melalui EPPSON di BPPKAD Kota Surakarta. Publica: Jurnal Pemikiran Administrasi Negara, [S. l.], v. 13, n. 1, p. 68–78, 2021. DOI: 10.15575/jpan.v13i1.11783. Disponível em: https://journal.uinsgd.ac.id/index.php/publica/article/view/11783. Acesso em: 11 sep. 2026.