DEWI, Anggia Sasmita; WAHYUDIN, Aep. Strategi CRM dalam Meningkatkan Loyalitas Pelanggan Melalui Program Garudamiles. Reputation: Jurnal Ilmu Hubungan Masyarakat, [S. l.], v. 5, n. 4, p. 427–444, 2021. DOI: 10.15575/reputation.v5i4.20071. Disponível em: https://journal.uinsgd.ac.id/index.php/reputation/article/view/20071. Acesso em: 6 dec. 2025.