ENHANCING STUDENT COUNSELING THROUGH CO2C (COUNSELING TO CARE) DIGITAL INNOVATION

Authors

  • Rusmini Universitas Islam Negeri Sultan Thaha Saifuddin Jambi, Indonesia
  • Sulikah Universitas Islam Negeri Sultan Thaha Saifuddin Jambi, Indonesia
  • Yusria Universitas Islam Negeri Sultan Thaha Saifuddin Jambi, Indonesia

DOI:

https://doi.org/10.15575/isema.v10i1.42490

Abstract

Guidance and Counselling programs play a strategic role in supporting students' holistic development. This study aims to identify the implementation of the BK program at MAN 1 Kota Batam, its challenges, and its impact on student administration.  Using a qualitative descriptive approach, the research applied data collection methods through in-depth interviews, participatory observation, and documentation studies with the Team Guidance and Counselling of MAN 1 Kota Batam. The research findings reveal an innovative Guidance and Counselling program implementation, including student orientation services, individual and group counselling, and digital program development such as Co2C (Counselling to Care). Significant innovations include the use of leaf media for emotion management and barcode systems for online consultation. The program's impact encompasses increased mental health awareness, student administration responsiveness, and active student participation. The study concludes that MAN 1 Kota Batam has developed a comprehensive, systematic, and sustainable Guidance and Counselling program. This holistic approach goes beyond problem-solving, empowering student potential through technology integration, experimental methods, and multi-stakeholder collaboration.

References

Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches. Sage publications.

Dinç, S., & Sapmaz, F. (2023). The effect of eye movement desensitization and reprocessing-based online group counseling for university students: Psychological need satisfaction, psychological resilience, psychological well-being, and small “t†trauma. Psychological Trauma: Theory. https://doi.org/10.1037/tra0001629

Gaol, N. (2021). School leadership in Indonesia: A systematic literature review. Educational Management Administration & Leadership, 51, 831–848. https://doi.org/10.1177/17411432211010811

Hafiza, N., & Firman, F. (2023). Character development through student guidance and counseling at school. Educational Guidance and Counseling Development Journal. https://doi.org/10.24014/egcdj.v6i2.23166

Haris, H., Haryanto, B., & Oktafia, R. (2020). Management and role of guidance and counseling in educational institutions for personal development of students. Proceedings of The ICECRS. https://doi.org/10.21070/icecrs2020388

Khairunisa, K., Neviyarni, N., & Ahmad, R. (2022). Obstacles experienced by school counselors in the implementation of guidance and counseling service programs. Journal of Counseling, Education and Society. https://doi.org/10.29210/08jces188400

Kivlighan, D., Schreier, B., Gates, C., Hong, J., Corkery, J., Anderson, C., & Keeton, P. (2020). The role of mental health counseling in college students’ academic success: An interrupted time series analysis. Journal of Counseling Psychology. https://doi.org/10.1037/cou0000534

Luz, M. (2023). The challenge of accessibility and inaccessibility of guidance and counseling services in schools based on recent studies: Improving accessibility. European Journal of Education and Pedagogy. https://doi.org/10.24018/ejedu.2023.4.2.613

Magero, R., Kathuri, N., & Wamalwa, B. (2020). An assessment of the challenges facing implementation of guidance and counselling programme in public secondary schools: A case of Lugari Subcounty, Kakamega County, Kenya. Journal of Education and Practice. https://doi.org/10.7176/jep/11-32-16

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.

Nordin, M., Shafie, A., Khalid, N., Hanafi, N., & Baharudin, S. (2023). Best theories practice of guidance and counseling for special need students in special education school. International Journal of Professional Business Review. https://doi.org/10.26668/businessreview/2023.v8i5.1442

Parzych, J., Generali, M., & Yavuz, O. (2021). School counseling programs identifying academic development needs. Journal of Education, 203, 118–128. https://doi.org/10.1177/00220574211016433

Putri, M., & Harahap, A. (2023). The relationship between student perceptions of guidance and counseling services. https://doi.org/10.24042/kons.v10i1.16283

Simbolon, R., & Purba, W. (2022). Evaluating the impact of school counseling programs on student well-being and academic performance in the educational environment. Jurnal Ilmu Pendidikan dan Humaniora. https://doi.org/10.35335/jiph.v11i2.19

Sitinjak, C., & Canu, Z. (2023). The importance of guidance and counseling in effective school learning. Jurnal Ilmiah Global Education. https://doi.org/10.55681/jige.v4i1.516

Vu, H. (2023). The importance of school psychological counselors and recommendations for Vietnamese schools. The American Journal of Social Science and Education Innovations. https://doi.org/10.37547/tajssei/volume05issue12-05

Downloads

Published

2025-07-24

Citation Check