The Urgency of Special Legislation Regarding the Legal Responsibility of Artificial Intelligence in Telemedicine Services in Indonesia

The Urgency of Special Legislation Regarding the Legal Responsibility of Artificial Intelligence in Telemedicine Services in Indonesia

Penulis

  • Joni Yusufa Universitas Islam Nusantara, Bandung
  • Ahmad Jamaludin Universitas Islam Nusantara, Bandung

DOI:

https://doi.org/10.15575/jis.v6i4.58506

Kata Kunci:

artificial intelligence, healthcare services, legal liability, specific legislation, telemedicine

Abstrak

The rapid development of Artificial Intelligence (AI) technology in telemedicine services in Indonesia offers various opportunities to enhance the efficiency, accuracy, and accessibility of healthcare, while simultaneously presenting significant legal challenges. This study aims to evaluate the urgency of drafting specific legislation—one that is adaptive to the dynamics of AI in telemedicine—as a response to legal issues emerging in the era of healthcare digitalization. A literature review methodology with a qualitative descriptive approach was employed, analyzing scientific studies, national and international regulations, and literature concerning ethics and data protection in the context of AI utilization. The findings indicate that primary challenges include ambiguity regarding legal liability in instances of misdiagnosis or flawed medical recommendations generated by AI systems, inadequate protection of patients' personal data, and ethical concerns such as transparency, accountability, and informed consent. Regulatory disharmony and existing "regulatory gaps" create legal risks for medical professionals, service providers, and technology developers, while also undermining public trust in AI-driven telemedicine. Consequently, responsive and flexible legislation is essential to clarify lines of responsibility, ensure data security and privacy, and guarantee that AI-based telemedicine practices are conducted ethically, safely, and accountably. With comprehensive regulation, the application of AI in healthcare can deliver optimal benefits to the Indonesian population, while safeguarding patient rights and fostering the sustainability of digital innovation within the health sector.

Referensi

Abdillah, M. F. (2024). Revolusi Digital Kesehatan: Meningkatkan Layanan dengan Kecerdasan Buatan [The Digital Health Revolution: Improving Services with Artificial Intelligence]. Syntax Literate: Jurnal Ilmiah Indonesia, 9(10). https://doi.org/10.36418/syntax-literate.v9i10.50093 [In Indonesian]

Akbar, M., Pradana, E., & Saragih, H. (2024). Prinsip Akuntabilitas dalam Undang-Undang Perlindungan Data Pribadi Terhadap GDPR dan Akibat Hukumnya [The Principle of Accountability in the Personal Data Protection Act Against GDPR and Its Legal Consequences]. INNOVATIVE: Journal Of Social Science Research, 4(4), 3412–3425. https://doi.org/10.31004/innovative.v4i4.13476 [In Indonesian]

Alam, R. G. G., Hidayah, A. K., Gunawan, G., Wijaya, A., & Abdullah, D. (2025). Manajemen Risiko Keamanan Informasi [Information Security Risk Management]. PT. Sonpedia Publishing Indonesia.

Atmojo, J. T., Ningrum, A. N., Handayani, R. T., Widiyanto, A., & Darmayanti, A. T. (2024). Artificial Intelligence dalam Praktik Kesehatan [Artificial Intelligence in Healthcare Practice]. Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal, 14(3), 1081–1088.

Benuf, K., & Azhar, M. (2020). Metodologi Penelitian Hukum sebagai Instrumen Mengurai Permasalahan Hukum Kontemporer [Legal Research Methodology as an Instrument for Analyzing Contemporary Legal Problems]. Gema Keadilan, 7(1), 20–33. https://doi.org/10.14710/gk.2020.7504 [In Indonesian]

Damayanti, F. N., Fatimah, P. N., Nurjanah, S., & Poddar, S. (2025). Legal Protection for Adolescents Against Reproductive Health Rights in Minor Marriages. Malaysian Journal of Nursing, 16(04), 286–294. https://doi.org/10.31674/mjn.2025.v16i04.028

Disemadi, H. S. (2021). Urgensi Regulasi Khusus dan Pemanfaatan Artificial Intelligence dalam Mewujudkan Perlindungan Data Pribadi di Indonesia [The Urgency of Special Regulations and the Utilization of Artificial Intelligence in Realizing Personal Data Protection in Indonesia]. Jurnal Wawasan Yuridika, 5(2), 177. https://doi.org/10.25072/jwy.v5i2.460 [In Indonesian]

Ekalia, E., Gunadi, A., & Abdurrohim, M. (2024). Pengembangan Regulasi Penggunaan Artifcial Intelligence pada Bidang Kesehatan di Indonesia pada Aspek Hukum dan Etika [Development of Regulations on the Use of Artificial Intelligence in the Health Sector in Indonesia from a Legal and Ethical Aspect]. Jurnal Ilmu Hukum, Humaniora Dan Politik (JIHHP), 5(2). https://doi.org/10.38035/jihhp.v5i2 [In Indonesian]

Erwin, E., & Paputungan, I. V. (2025). Bibliometric Analysis of Innovation and Sustainability in Health Tourism. Indonesian Journal of Innovation Studies, 26(2). https://doi.org/10.21070/ijins.v26i2.1312

Hardisman, M. (2025). Dilema Etika dan Hukum Kesehatan di Era Digital dan Kecerdasan Artifisial [Ethical and Legal Dilemmas of Health in the Digital and Artificial Intelligence Era]. Wawasan Ilmu.

Haris, M. T. A. R., & Tantimin. (2022). Analisis Pertanggungjawaban Hukum Pidana terhadap Pemanfaatan Artificial Intelligence di Indonesia [Analysis of Criminal Legal Responsibility for the Use of Artificial Intelligence in Indonesia]. Jurnal Komunikasi Hukum (JKH), 8(1), 307–316. https://doi.org/10.23887/jkh.v8i1.44408 [In Indonesian]

Hassan, M., Kushniruk, A., & Borycki, E. (2024). Barriers to and Facilitators of Artificial Intelligence Adoption in Health Care: Scoping Review. JMIR Human Factors, 11, e48633. https://doi.org/10.2196/48633

Herman, B., Sirichokchatchawan, W., Nantasenamat, C., & Pongpanich, S. (2022). Artificial Intelligence in Overcoming Rifampicin Resistant-Screening Challenges in Indonesia: A Qualitative Study on The User Experience of CUHAS-ROBUST. Journal of Health Research, 36(6), 1018–1027. https://doi.org/10.1108/JHR-11-2020-0535

Huda, N., Astaruddin, T., Nasution, M. I., Haddad, A. Al, & Gumelar, D. R. (2024). Data Pribadi, Hak Warga, dan Negara Hukum: Menjaga Privasi di Tengah Ancaman Digital [Personal Data, Citizen Rights, and the Rule of Law: Maintaining Privacy Amidst Digital Threats]. Penerbit Widina.

Jumiran, & Bonsapia, M. (2025). Aspek Hukum Telemedicine Di Indonesia [Legal Aspects of Telemedicine in Indonesia].

Kushariyadi, Apriyanto, H., Herdiana, Y., Asy’ari, F. H., Judijanto, L., Pasrun, Y. P., & Mardikawati, B. (2024). Artificial Intelligence: Dinamika Perkembangan AI Beserta Penerapannya [Artificial Intelligence: The Dynamics of AI Development and Its Applications]. PT. Sonpedia Publishing Indonesia.

Lamem, M. F. H., Sahid, M. I., & Ahmed, A. (2025). Artificial Intelligence for Access to Primary Healthcare in Rural Settings. Journal of Medicine, Surgery, and Public Health, 5, 100173. https://doi.org/10.1016/j.glmedi.2024.100173

Lee, W. B. (2024). Regulating Artificial Intelligence in Medical Care in South Korea. In Research Handbook on Health, AI and the Law (Vol. 12, Issue 1, pp. 392–407). Edward Elgar Publishing. https://doi.org/10.4337/9781802205657.ch22

Maduratna, E. S., Judijanto, L., Wasita, R. R. R., Irawan, Y. G., Wiradani, N. L. K., & Sitepu, F. B. (2025). Manajemen dan Administrasi Pelayanan Kesehatan [Health Services Management and Administration]. PT. Green Pustaka Indonesia.

Mahwati, Y. (2024). Menulis Kajian Literatur Naratif [Writing a Narrative Literature Review]. In Deepublish.

Mannas, Y. A., & Elvandari, S. (2023). Aspek Hukum Telemedicine di Indonesia [Legal Aspects of Telemedicine in Indonesia]. PT. RajaGrafindo Persada-Rajawali Pers.

Manurung, H., Sianturi, H. M., Isnanul, O., & Sahbudi. (2024). Implikasi Hukum Atas Penggunaan Teknologi dalam Pelayanan Kesehatan Telemedicine [Legal Implications of the Use of Technology in Telemedicine Healthcare Services]. Judge: Jurnal Hukum, 05(03), 91–97. https://doi.org/10.54209/judge.v5i03.806 [In Indonesian]

Meirianna, E. S., & Prayuti, Y. (2025). Perspektif Hukum Perdata terhadap Permintaan Surat Keterangan Sakit di Indonesia: Analisis Perbandingan dengan Beberapa Negara [Civil Law Perspective on Requests for Sickness Certificates in Indonesia: A Comparative Analysis with Several Countries]. Rewang Rencang : Jurnal Hukum Lex Generalis, 6(4), 1–33. https://doi.org/10.56370/jhlg.v6i4.1282,-Bilah%20Samping%20Artikel [In Indonesian]

Mutiah, F., Sibuea, H., & Chandra, M. (2025). Telemedicine Regulation in Indonesia: Legal Frameworks, Challenges, and Future Directions. Jurnal Multidisiplin Indonesia, 4(4), 242–251. https://doi.org/10.58344/jmi.v4i4.2267

Nadiroh, A., & Wiraguna, S. A. (2025). Analisis Yuridis Kebocoran Data di Layanan Kesehatan Digital: Studi Kasus Aplikasi Telemedicine di Indonesia [Legal Analysis of Data Leaks in Digital Healthcare Services: A Case Study of Telemedicine Applications in Indonesia]. Media Hukum Indonesia, 2(6), 313–320. https://doi.org/10.5281/Telemedicine,%20Personal%20Data%20Protection,%20Health%20Law,%20PDP%20Law,%20Patient%20Data%20Breach [In Indonesian]

Nonet, Philippe, Selznick, P., & Kagan, R. A. (2017). Law and Society in Transition: Toward Responsive Law. Transaction Publishers.

Nyoman, N., & Purnama, P. (2024). Implikasi Hukum terhadap Penggunaan Kecerdasan Buatan dalam Diagnosis dan Pengobatan Penyakit dalam Sistem Kesehatan [Legal Implications of the Use of Artificial Intelligence in the Diagnosis and Treatment of Diseases in the Healthcare System]. INNOVATIVE: Journal Of Social Science Research, 4(3), 17355–17364. https://doi.org/10.31004/innovative.v4i3.12625 [In Indonesian]

Primasatya, S. (2024). Perlindungan terhadap Perkembangan Layanan Kesehatan Berbasis Kecerdasan Buatan (Artificial Intelligence) di Indonesia [Protection of the Development of Artificial Intelligence-Based Healthcare Services in Indonesia]. Jurnal Globalisasi Hukum, 1(1), 78–93. https://doi.org/10.25105/jgh.v1i1.19833 [In Indonesian]

Priowirjanto, E. S. (2022). Urgensi Pengaturan Mengenai Artificial Intelligence pada Sektor Bisnis Daring dalam Masa Pandemi Covid-19 di Indonesia [The Urgency of Regulations Regarding Artificial Intelligence in the Online Business Sector During the Covid-19 Pandemic in Indonesia]. Jurnal Bina Mulia Hukum, 6(2), 254–272. https://doi.org/10.23920/jbmh.v6i2.355 [In Indonesian]

Puannandini, D. A., Fabian, R., Firdaus, R. A. P., Mustopa, M. Z., & Herdiyana, I. (2025). Liabilitas Produk AI dalam Sistem Hukum Indonesia: Implikasi Bagi Pengembang, Pengguna, dan Penyedia Layanan [AI Product Liability in the Indonesian Legal System: Implications for Developers, Users, and Service Providers]. Iuris Studia: Jurnal Kajian Hukum, 6(1). https://doi.org/10.55357/is.v6i1.808 [In Indonesian]

Putra, B. E. (2024). Integrasi Teknologi dalam Manajemen Kardiologi: Dari Telemedicine Hingga Kecerdasan Buatan [Technology Integration in Cardiology Management: From Telemedicine to Artificial Intelligence]. Stiletto Book.

Putri Purnama, N. N. (2025). Patient Data Privacy Challenges in Electronic Health Systems: A Juridical Analysis of Medical Information Protection in Indonesia. In West Science Law and Human Rights (Vol. 3, Issue 1, pp. 1–8).

Rachmad, Y. E., Ilham, R., Indrayani, N., Manurung, H. E., Judijanto, L., Laksono, R. D., & Sa’dianoor, S. (2024). Layanan dan Tata Kelola E-Government: Teori, Konsep dan Penerapan [E-Government Services and Governance: Theory, Concepts and Implementation]. PT. Green Pustaka Indonesia.

Rahardjo, S. (2017). Ilmu Hukum dalam Perkembangan [Legal Science in Development]. Alumni.

Rayga, & Siregar, A. R. M. (2025). Kepastian Hukum dalam Penerapan Teknologi Kesehatan: Perlindungan Data Pasien dan Malpraktik [Legal Certainty in the Implementation of Health Technology: Patient Data Protection and Malpractice]. Politika Progresif : Jurnal Hukum, Politik Dan Humaniora, 2(1), 01–11. https://doi.org/10.62383/progres.v2i1.1230 [In Indonesian]

Rayyan, R., & Simarmata, M. (2025). Kepastian Hukum Penggunaan Artificial Intelligence (AI) dalam Pelayanan Kesehatan dan Diagnosa Medis di Indonesia [Legal Certainty for the Use of Artificial Intelligence (AI) in Healthcare Services and Medical Diagnosis in Indonesia]. Demokrasi: Jurnal Riset Ilmu Hukum, 2(3), 235–245. https://doi.org/10.62383/demokrasi.v2i3.1156 [In Indonesian]

Rimbun, L. R., Marisi, E. L. D., & Hidayati, T. (2024). Tantangan Keamanan Data dalam Telemedicine Implikasi Terhadap Privasi Pasien dan Kepercayaan dalam Layanan Kesehatan Digital: Systematic Review [Data Security Challenges in Telemedicine: Implications for Patient Privacy and Trust in Digital Healthcare: A. MAHESA : Malahayati Health Student Journal, 4(10), 4398–4415. https://doi.org/10.33024/mahesa.v4i10.15391 [In Indonesian]

Ritonga, A., Saragih, E. L., Purba, G. A., Pandiangan, P. P. S., Damanik, R. N., & Al Azmi, F. (2025). Penerapan Distribusi Normal Dalam Pengukuran Tinggi Badan Mahasiswa FMIPA Universitas Negeri Medan 2024. Bilangan: Jurnal Ilmiah Matematika, Kebumian Dan Angkasa, 3(2), 39–53.

Sari, L. P., & Jannani, N. (2023). Urgensi Regulasi Artificial Intelligence di Indonesia Perspektif Teori Hukum Responsif dan Sadd Al-Dzariah [The Urgency of Artificial Intelligence Regulation in Indonesia: The Perspective of Responsive Legal Theory and Sadd Al-Dzariah]. Al-Balad: Journal of Constitutional Law, 5(3).

Sasongko, N. H. P., Putra, R. A. C., Lidiyawati, H., & Andarmoyo, S. (2025). Revolusi Kesehatan: Kolaborasi Teknologi, Inovasi, dan Kebijakan [The Health Revolution: Collaboration of Technology, Innovation, and Policy]. PT. Nawala Gama Education.

Sastria, E., Prastopo, Mulyono, & Prasetyo, B. (2024). Implikasi Hukum Perlindungan Konsumen Terhadap Penggunaan Kecerdasan Buatan (Artificial Inteligent) dalam Penegakan Diagnosis Pasien di Rumah Sakit [Implications of Consumer Protection Law Regarding the Use of Artificial Intelligence in Diagnosing Patient. Jurnal Cahaya Mandalika ISSN 2721-4796 (Online), 3(1), 735–743. https://doi.org/10.36312/jcm.v3i1.3640 [In Indonesian]

Sebastian, R. (2024). The Role of Artificial Intelligence in Telemedicine: Legal Considerations under Indonesian Health Laws. Devotion : Journal of Research and Community Service, 5(12), 1558–1568. https://doi.org/10.59188/devotion.v5i12.20694

Sorisa, C., Kiareni, C. L., & Parhusip, J. (2024). Etika Keamanan Siber: Studi Kasus Kebocoran Data BPJS Kesehatan di Indonesia [Cybersecurity Ethics: A Case Study of the BPJS Kesehatan Data Leak in Indonesia]. Jurnal Sains Student Research, 2(6), 586–593. https://doi.org/10.61722/jssr.v2i6.2996 [In Indonesian]

Sudirman, L., Antony, A., Lie, C., & Celline, C. (2023). Implikasi Artificial Intelligence terhadap Pelayanan Bantuan Hukum bagi Penyandang Disabilitas [Implications of Artificial Intelligence on Legal Aid Services for Persons with Disabilities]. ADIL: Jurnal Hukum, 14(2), 112–138. https://doi.org/10.33476/ajl.v14i2.3650 [In Indonesian]

Tombokan, C. D. (2024). Perlindungan Hukum Terhadap Kerahasiaan Data Pasien dalam Aplikasi Layanan Kesehatan Online yang Disalahgunakan [Legal Protection for Patient Data Confidentiality in Misused Online Healthcare Applications]. Lex Privatum, 14(4).

Varma, A. D. (2024). Kecerdasan Buatan (AI) dan Hukum di Masa Depan: Sebuah Pengantar [Artificial Intelligence (AI) and the Law of the Future: An Introduction]. Deepublish.

Yulianto, & Cahyono, E. A. (2025). Robotic Telesurgery sebagai Upaya Transformasi Sistem Pelayanan Kesehatan dalam Pencapaian Mutu Pelayanan dan Patient Safety; Literatur Review [Robotic Telesurgery as an Effort to Transform the Healthcare System to Achieve Quality Service and Patient Safe. Jurnal Pengembangan Ilmu Dan Praktik Kesehatan, 4(2), 1–14. https://doi.org/10.56586/pipk.v4i2.455 [In Indonesian]

Diterbitkan

2026-10-27
Loading...