ASSESSING THE IMPACT OF SUPERVISION AND MANAGEMENT TRAINING ON POLICE OFFICER PERFORMANCE AT NKURENKURU POLICE STATION


Kennedy Kaumba Mabuku(1*)

(1) 1 & 2 Stadio Higher Education, South Africa
(*) Corresponding Author

Abstract


This research explores the impact of supervision and management training on the performance of police officers at Nkurenkuru Police Station, focusing on improving law enforcement effectiveness. Conducted in the Kavango West Region of Namibia, the study aims to understand how training programs influence personnel performance. Qualitative research methods were employed, using semi-structured interviews and thematic analysis for data interpretation. The findings highlight a complex relationship between supervision and management training and police officer performance. While acknowledging some positive impacts of the training, the study identifies various obstacles that hinder its full effectiveness. These challenges include resource limitations, lack of follow-up support, administrative burdens, resistance to change, inadequate integration of training, and heavy workloads. The study suggests the importance of a comprehensive approach to supervision and management training tailored to the needs of law enforcement agencies. Recommendations include customising training programs, increasing participant engagement, and establishing consistent follow-up mechanisms. These insights are not only relevant to Nkurenkuru Police Station but also offer valuable lessons for law enforcement agencies worldwide seeking to optimise their performance through effective training strategies.

Keywords


Supervision, Management, Member Performance, Law Enforcement, Training Assessment.

Full Text:

PDF

References


Abruquah, N. A., Witter, S., Mabetha, D., van der Merwe, M., Goosen, G., Sigudla, J., & D'Ambruoso, L. (2023). Expanding Community Health Worker decision space: Impacts of a Participatory Action Research training intervention in a rural South African district. Research Square. https://doi.org/10.21203/rs.3.rs-2379016/v1

Arwab, M., Ansari, J., Azhar, M., & Ali, M. (2022). Exploring the influence of training and development on employee’s performance: Empirical evidence from the Indian tourism industry. Management Science Letters, 12(2), 89-100. https://doi.org/10.5267/j.msl.2021.10.004

Bryman, A., & Bell, E. (2015). Business research methods (4th ed.). Oxford University Press.

Busemeyer, M. R., Gandenberger, M., Knotz, C., & Tober, T. (2022). Preferred policy responses to technological change: Survey evidence from OECD countries. Socio-Economic Review. https://doi.org/10.1111/j.1468-232X.1995.tb00366

Chikazhe, L., & Nyakunuwa, E. (2022). Promotion of perceived service quality through employee training and empowerment: The mediating role of employee motivation and internal communication. Services Marketing Quarterly, 43(3), 294-311. https://doi.org/10.1080/15332969.2021.1992560

Els, R., Meyer, H., & Ellis, S. (2022). A measurement scale developed to investigate the effect of leaders’ perceptions regarding attitudes towards and commitment to quality management of training. International Journal of Training and Development, 26(1), 120-144. https://doi.org/10.1111/ijtd.12243

Engel, R. S., Isaza, G. T., Motz, R. T., McManus, H. D., & Corsaro, N. (2022). De-escalation training receptivity and first-line police supervision: Findings from the Louisville Metro Police Study. Police Quarterly, 25(2), 201-227. https://doi.org/10.1177/109861112110498

Fouché, C. B., Strydom, H., & Roestenburg, W. J. H. (Eds.). (2021). Research at grass roots (5th ed.). Van Schaik.

Greene, J. R. (2017). Supervisory practices and officer productivity in law enforcement agencies. Police Quarterly, 20(1), 79-102.

Kahuria, N. N., Sheikh, S. A., Ngugi, J., Muriuki, D., & Mwaniki, A. W. (2018). Role of benchmarking on employee performance in the public sector in Kenya: A case of senior management course participants of Kenya School of Government Mombasa. The Strategic Journal of Business & Change Management, 5(4), 2289-2299.

Khumalo, N. (2023). Possible employment and career development in the South African cannabis market. In Rapid Innovation and Development in the Global Cannabis Market (pp. 246-261). IGI Global.

Kothari, C. R., & Garg, G. (2016). Research methodology: Methods and techniques (4th ed.). New Age International Publishers.

MacLennan, D. L., Plahovinsak, J. L., MacLennan, R. J., & Jones, C. T. (2023). Clinical trial site perspectives and practices on study participant diversity and inclusion. Clinical Pharmacology & Therapeutics, 113(3), 670-679. https://doi.org/10.1002/cpt.2817

Mapunda, C. Q., & Masanja, N. M. (2022). Assessment of the relationship between training policy on employee performance: The case of a plant in Arusha City. Contemporary Journal of Education and Business, 3(1), 1-12.

Mukingambeho, D., Nzahabwanayo, S., Gabriel, N., & Nzabalirwa, W. (2021). Variability of study skills in higher education: The case of Rwandan undergraduate students at the National Police College. South African Journal of Higher Education, 35(4), 138-161. https://hdl.handle.net/10520/ejc

Muleya, D., Ngirande, H., & Terera, S. R. (2022). The influence of training and career development opportunities on affective commitment: A South African higher education perspective. SA Journal of Human Resource Management, 20, 1620.

Muleya, S. P. (2022). SARPCCO School of Excellence role in enhancing performance: An adage untold. SAPPRCO Manual.

Namibian Police Force. (2022). Nkurenkuru Police Station Annual station report for financial year 2021/2022. Namibian Police Force. Kavango West Region.

Namibian Police Force. Annual training report. (2023). Training and Development Directorate. Unpublished report.

Okioga, B. O., & Minja, D. (2022). Implementation process of the training policy and professional development of the Administration Police Officers in Isiolo County, Kenya. Journal of Public Policy and Governance, 2(2), 31-39.

Pramesh, C. S., Badwe, R. A., Bhoo-Pathy, N., Booth, C. M., Chinnaswamy, G., Dare, A. J., ... & Weiderpass, E. (2022). Priorities for cancer research in low-and middle-income countries: A global perspective. Nature Medicine, 28(4), 649-657. https://doi.org/10.1038/s41591-022-01738

Shaalukeni, W., & Hakweenda, H. (2023). Investigating the implementation of the affirmative act as a tool for equal employment opportunities of a selected government ministry in Namibia from 2016 to 2021. Epra International Journal of Economics, Business and Management Studies (EBMS), 10(1), 24-39.

Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students (7th ed.). Pearson Education.

Tabo, B. M. (2022). Training role in enhancing the performance of employees in the public service institutions: A case study of selected ministry in home affairs and social services [Unpublished master thesis, University of Mongu].

Vaismoradi, M., & Snelgrove, S. (2019). Theme in qualitative content analysis and thematic analysis. Forum Qualitative Sozialforschung/Forum Qualitative Social Research, 20(3).

Wanchinga, M. C. (2022). Knowledge and utilization of attitude management in interpersonal conflicts among police graduates of Lilayi Training College in Lusaka urban district [Doctoral dissertation, The University of Zambia].




DOI: https://doi.org/10.15575/kl.v5i2.38492

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Kennedy K. Mabuku

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

1st Floor, Building of Pascasarjana UIN Sunan Gunung Djati
Kota Bandung, Jawa Barat

E-mail: KMultidisiplin@uinsgd.ac.id

Lisensi Creative Commons

Khazanah Sosial  are licensed under Attribution-ShareAlike 4.0 International