A Systematic Literature Review of Uses and Gratifications of Media During the COVID-19 Pandemic


Muhammad Nurhadi Tri Wibowo(1*), Irwansyah Irwansyah(2)

(1) University of Indonesia, Depok, Indonesia
(2) University of Indonesia, Depok, Indonesia
(*) Corresponding Author

Abstract


Uses and gratification theory has five basic assumptions to answer how the media is used to meet audience needs. The COVID-19 pandemic required the public, especially the audience, to have distance difficulties when communicating. Communication media is an alternative to meet the satisfaction and needs of communication. This research synthesizes nine journal articles identified as the main data sources using a systematic literature review. The study results show that the five basic uses and gratification theory assumptions can be found in the service and satisfaction of media needs during the COVID-19 pandemic. Audiences use communication media during the COVID-19 pandemic with various goals, conditions, and influences. Communication media is also a means of conveying accurate information and is the main choice as a means of communication. It is hoped that this research can be used as an additional reference in research related to the use of the theory of use and gravity, as well as research related to the use of media during the Covid-19 pandemic, and can help agencies associated with the handling of Covid-19, media owners and media users as a whole general.


Full Text:

PDF

References


Akbar, S. (2021). Media Komunikasi dalam Mendukung Penyebarluasan Informasi Penanggulangan Pandemi Covid-19 Media Communications in Supporting Dissemination Information on the Countermeasure of Covid-19 Pandemic. Balai Besar Pengembangan Sumber Daya Manusia dan Penelitian Komunikasi dan Informatika Makassar.

Andriani, H. (2020). Effectiveness of Large-Scale Social Restrictions (PSBB) toward the New Normal Era during COVID-19 Outbreak: a Mini Policy Review (Vol. 5, Issue 2). www.covid-19.go.id

Apuke, O. D., & Omar, B. (2021). Fake news and COVID-19: modelling the predictors of fake news sharing among social media users. Telematics and Informatics, 56. https://doi.org/10.1016/j.tele.2020.101475

Asnan, M., Ferry, &, & Sukma, I. (2022). Pemanfaatan Smartphone sebagai Media Komunikasi Wali Siswa dalam Pembelajaran pada Masa Pandemi Covid 19. 1(1), 74–85.

Balakrishnan, V., Ng, K. S., & Rahim, H. A. (2021). To share or not to share – The underlying motives of sharing fake news amidst the COVID-19 pandemic in Malaysia. Technology in Society, 66. https://doi.org/10.1016/j.techsoc.2021.101676

Ball, C., Huang, K. T., & Francis, J. (2021). Virtual reality adoption during the COVID-19 pandemic: A uses and gratifications perspective. Telematics and Informatics, 65. https://doi.org/10.1016/j.tele.2021.101728

Bowden-Green, T., Hinds, J., & Joinson, A. (2021). Personality and Motives for Social Media Use When Physically Distanced: A Uses and Gratifications Approach. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.607948

Bruce, C. S. (1994). Research students’ early experiences of the dissertation literature review. Student in Higher Education.

Bryant, J., & Beth Oliver, M. (2009). Media Effects: Advances in Theory and Research, Third Edition.

Chotijah, U., Husenti, N., Sutaji, D., & Pratama, A. M. I. (2023). The Identification of Covid-19 Fake News Factors on Social Media in Indonesia. In Indonesian Journal of Information Systems (IJIS) (Vol. 6, Issue 1).

Cleofas, J. v., Albao, B. T., & Dayrit, J. C. S. (2022). Emerging Adulthood Uses and Gratifications of Social Media During the COVID-19 Pandemic: A Mixed Methods Study Among Filipino College Students. Emerging Adulthood, 10(6), 1602–1616. https://doi.org/10.1177/21676968221128621

Çoğaltay, N., & Karadag, E. (2015). Introduction to Meta-Analysis. Leadership and Organizational Outcomes: Meta-Analysis of Empirical Studies, February, 1–273. https://doi.org/10.1007/978-3-319-14908-0

Grant, M. J., & Booth, A. (2009). A typology of reviews: An analysis of 14 review types and associated methodologies. Health Information and Libraries Journal, 26(2), 91–108. https://doi.org/10.1111/j.1471-1842.2009.00848.x

Griffin, E., Ledbetter, A., & Sparks, G. G. (2018). A First Look At Communication Theory, 10th Edition. In McGraw-Hill. http://www.amazon.com/First-Look-Communication-Theory/dp/0072291532

Hendro Aryo Putro, F., & Nofita, R. (n.d.). 2023. Perilaku Penggunaan Media Sosial dan Identitas Diri Setelah Pandemi Covid-19 (Studi Deskriptif Kualitatif Tentang Perilaku Penggunaan Media Sosial dan Identitas Diri di Kalangan Mahasiswa S1 Jurusan Komunikasi Universitas Boyolali).

Igartua, J. J., Ortega-Mohedano, F., & Arcila-Calderón, C. (2020). Communication use in the times of the coronavirus. A cross-cultural study. Profesional de La Informacion, 29(3), 1–15. https://doi.org/10.3145/epi.2020.may.18

Maes, C., & Vandenbosch, L. (2022). Physically distant, virtually close: Adolescents’ sexting behaviors during a strict lockdown period of the COVID-19 pandemic. Computers in Human Behavior, 126. https://doi.org/10.1016/j.chb.2021.107033

Malik, A., Mahmood, K., & Islam, T. (2021). Understanding the Facebook Users’ Behavior towards COVID-19 Information Sharing by Integrating the Theory of Planned Behavior and Gratifications. Information Development. https://doi.org/10.1177/02666669211049383

Rohmah, N. (2020). Media Sosial Sebagai Media Alternatif Manfaat dan Pemuas Kebutuhan Informasi Masa Pandemik Global Covid 19 (Kajian Analisis Teori Uses And Gratification). Retrieved from: https://www.kompas.com/tren/read/2020/03/29/092500765/update-virus-corona-di-dunia-29-maret--662.073-kasus-di-200-

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In The BMJ (Vol. 372). BMJ Publishing Group. https://doi.org/10.1136/bmj.n71

Rochyadi-Reetz, M., Maryani, E., & Agustina, A. (2020). Public’s Media Use and Gratification Sought during Corona Virus Outbreak in Indonesia: A National Survey. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 5(1). https://doi.org/10.25008/jkiski.v5i1.381

Rubin, A. M. (2009). Uses and Gratifications Perspective on Media Effects. In B. Oliver (Ed.), Media Effects: Advances of Theory and Research (pp. 165–184).

Sitompul, P., Mahmudah, D., & Damanik, M. P. (2021). Pemanfaatan Media Sosial dan Pemenuhan Kebutuhan Informasi Ketenagakerjaan Di Kalangan Angkatan Kerja Muda Pada Masa Pandemi COVID-19. Jurnal Studi Komunikasi Dan Media, 25(2), 203. https://doi.org/10.31445/jskm.2021.4399

Suwana, F., Pramiyanti, A., Mayangsari, I., Nuraeni, R., & Firdaus, Y. (2020). Penggunaan Media Digital Generasi Z Selama Masa Pandemi Covid-19. Jurnal Sosioteknologi, 19(3).

Zhang, J. (2022). Ethnic news and its effects on presidential approval among Chinese Americans during the Covid-19 pandemic. Journal of International Communication, 28(1), 110–125. https://doi.org/10.1080/13216597.2021.2006263




DOI: https://doi.org/10.15575/jbpd.v5i3.31472

DOI (PDF): https://doi.org/10.15575/jbpd.v5i3.31472.g9970

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Muhammad Nurhadi Tri Wibowo, Irwansyah Irwansyah

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Ministrate: Jurnal Birokrasi & Pemerintahan Daerah
Has Been Indexed on:

Indeks Harvard    
    
      

 


Ministrate : Jurnal Birokrasi dan Pemerintahan Daerah is licensed under Attribution-ShareAlike 4.0 International