The Effect of Internet Banking Use and Customer Protection Against Cyber Crime at Bank Rakyat Indonesia

Authors

  • Muhammad Agreindra Helmiawan Information & Communication Technology, Asia e University, Malaysia
  • Ade Iskandar Nasution Program Studi Perbankan Syariah, FEBI, Universitas Ma’soem, Indonesia

DOI:

https://doi.org/10.15575/jieb.v2i2.22346

Keywords:

Internet Banking, Costumer Protection, Cybercrime

Abstract

With the very rapid development of technology that helps humans in carrying out their activities, one of them in the banking world has emerged a product in the banking world, namely internet banking. The problem with technological developments is the higher the number of crimes that occur in the internet banking process. This study uses a quantitative research method with a case study of one of Indonesia's national banks, namely Bank BRI specific in BRI KC Majalaya. This study found that the use of internet banking has a significant effect on cybercrime at Bank BRI KC Majalaya and consumer protection has a significant effect on cybercrime.

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Published

2023-01-15

Issue

Vol. 2 No. 2 (2022): Journal of Islamic Economics and Business

Section

Articles

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