Can Workplace Spirituality Buffer the Impact of Emotional Demand on Turnover Intention among Healthcare Workers?

Authors

  • Ahmad Sulaiman Faculty of Psychology, University of Muhammadiyah Malang, Indonesia
  • Aditya Tegar Kusuma Ariyuda Faculty of Psychology, University of Muhammadiyah Malang, Indonesia
  • Hafizh Akbar Maulana Faculty of Social and Political Science, Brawijaya University, Malang, Indonesia
  • Sonyalita Bintang Rivanda Department of Islamic Studies, School of Postgraduate, State Islamic University of Syekh Wasil Kediri, Indonesia
  • Akhamd Ali Akbar Faculty of Psychology, Universitas Gadjah Mada, Yogyakarta, Indonesia

DOI:

https://doi.org/10.15575/jpib.v9i2.55166

Abstract

High emotional demands placed on healthcare workers carry the risk of increasing turnover intention. Theoretically, workplace spirituality is expected to foster a sense of meaningful work that mitigates psychological stress; consequently, healthcare workers with high levels of spirituality would exhibit lower turnover intentions despite facing significant emotional demands. This study aimed to examine the impact of emotional demands on turnover intention, with workplace spirituality serving as a moderating variable. Employing a quantitative approach, data were collected via questionnaires from 284 healthcare workers and analyzed using Moderated Regression Analysis (MRA). The results indicate that emotional demands significantly increase turnover intention (p < 0.001). However, workplace spirituality was found not to moderate this relationship (p = 0.281). Hospital management should therefore prioritize direct interventions to alleviate the emotional burden on staff. Future research should explore other external variables, such as organizational support or workload policies.

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Published

2026-10-31

How to Cite

Sulaiman, A., Ariyuda, A. T. K., Maulana, H. A., Rivanda, S. B., & Akbar, A. A. (2026). Can Workplace Spirituality Buffer the Impact of Emotional Demand on Turnover Intention among Healthcare Workers?. Jurnal Psikologi Islam Dan Budaya, 9(2), 57–68. https://doi.org/10.15575/jpib.v9i2.55166

Issue

Vol. 9 No. 2 (2026): JPIB : Jurnal Psikologi Islam dan Budaya

Section

Articles

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Copyright (c) 2026 Ahmad Sulaiman, Aditya Tegar Kusuma Ariyuda, Hafizh Akbar Maulana, Sonyalita Bintang Rivanda, Akhamd Ali Akbar

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