Adaptasi dan Validasi Alat Ukur Perilaku Inovatif Karyawan

Iffah Rosyiana, Fendy Suhariadi, Seger Handoyo, Fajrianthi Fajrianthi

Abstract


The growth of the hotel business is increasing, along with the development of tourism. This condition encourages hoteliers to compete to advance their business with a variety of service innovation processes. Therefore, it is essential to know and identify the innovative behavior of hospitality employees. This study aims to develop innovative employee behavior measurement tools. We used a quantitative study involving 143 sales marketing employees in hospitality as respondents. The sample selection uses a random sampling technique. The development of innovative behavioral questionnaires was revealed through three dimensions, namely the idea generation dimension, idea championing, and idea implementation. Data analysis used confirmatory factor analysis (CFA) with the help of Amos 22 software. The results of the study revealed that the innovative behavior measurement model met the goodness of fit criteria. These findings indicate that innovative behavior can be measured by the dimensions of idea generation, idea championing, and idea implementation. The results of this study also have implications for several hospitality practitioners to evaluate the innovative behavior of hospitality employees. 

Keywords: innovative behavior, scale adaptation, validity, Confirmatory Factor Analysis


Keywords


innovative behavior, scale adaptation, validity, confirmatory factor analysis

Full Text:

PDF

References


Akram, T., Lei, S., Haider, M. J., & Hussain, S. T. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation & Knowledge, 5(2), 117-129. https://doi.org/https://doi.org/10.1016/j.jik.2019.10.001

Anshori, Y. (2010). Tourism board: Strategi promosi pariwisata daerah. ITS Press.

Azwar, S. (2010). Metode penelitian. Pustaka Pelajar.

Badan Pusat Statistik. (2015). Statistik hotel dan akomodasi lainnya di Indonesia 2015. Jakarta.

Basu, R., & Green, S. R. (1997). Leader-member exchange and transformational leadership: An empirical examination of innovative behaviors in leader-member dyads. Journal of Applied Social Psychology, 27, 477-499. https://doi.org/10.1111/j.1559-1816.1997.tb00643.x

Bunce, D., & West, M. A. (1995). Self perceptions and perceptions of group climate as predictors of individual innovation at work. Applied Psychology: An International Review, 44(3), 199-215. https://doi.org/10.1111/j.1464-0597.1995.tb01076.x

Byrd, J., & Brown, P. L. (2003). The innovation equation: Building creativity and risk-taking in your organization. Jossey-Bass/Pfeiffer.

Caloghirou, Y., Kastelli, I., & Tsakanikas, A. (2004). Internal capabilities and external knowledge sources: Complements or substitutes for innovative performance? Technovation, 24(1), 29-39.

Christoph, S., Werr, A., & Reihlen, M. (2018). Professions and professional service firms. In Professions and Professional Service Firms (pp. 110–133). Routledge.

De Jong, J. P., & Den Hartog, D. N. (2007). How leaders influence employees’ innovative behaviour. European Journal of Innovation Management, 10(1), 41-64. https://hdl.handle.net/11245/1.529560

De Jong, J. P., & Hartog, D. D. (2008). Innovative work behavior: Measurement and validation. EIM Business and Policy Research.

Deeb, G. (2015). Big companies that embrace intrapreneurship will thrive. https://www.entrepreneur.com/article/243884

Farmawati, C., & Hidayati, N. (2019). Penyusunan dan pengembangan alat ukur islamic personality scale (IPS). JPIB: Jurnal Psikologi Islam dan Budaya, 2(1), 19-30. http://doi.org/10.15575/jpib.v2i1.4318

Ghozali, I., & Fuad. (2008). Structural equation modeling: Teori, konsep dan aplikasi dengan program lisrel 8.0. Badan Penerbit Universitas Diponegoro.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th). Pearson Prentice Hall.

Jung, H. S., & Yoon, H. H. (2018). Improving frontline service employees’ innovative behavior using conflict management in the hospitality industry: The mediating role of engagement. Tourism Management, 69, 498-507. https://doi.org/https://doi.org/10.1016/j.tourman.2018.06.035

Kagermann, H. (2015). Change through digitization: Value creation in the age of industry 4.0. Dalam H. Albach, H. Meffert, A. Pinkwart, & R. Reichwald (Eds.), Management of permanent change (pp. 23–45). Springer Gabler.

Kör, B., Wakkee, I., & van der Sijde, P. (2020). How to promote managers’ innovative behavior at work: Individual factors and perceptions. Technovation, 102127. https://doi.org/https://doi.org/10.1016/j.technovation.2020.102127

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. https://doi.org/10.1177/001316447003000308

Kwon, K., & Kim, T. (2020). An integrative literature review of employee engagement and innovative behavior: Revisiting the JD-R model. Human Resource Management Review, 30(2). https://doi.org/https://doi.org/10.1016/j.hrmr.2019.100704

Luu, T. T. (2019). Can diversity climate shape service innovative behavior in Vietnamese and Brazilian tour companies? The role of work passion. Tourism Management, 72, 326-339. https://doi.org/https://doi.org/10.1016/j.tourman.2018.12.011

Mahfud, T., Jati, B. K. &, & Mulyani, Y. (2017). Soft skill competency map for the apprenticeship programme in the Indonesian Balikpapan hospitality industry. Journal of Technical Education and Training, 9.

Mahfud, T., Pardjono, & Lastariwati, B. (2019). Chef’s competency as a key element in food tourism success: A literature review. Geojournal of Tourism and Geosites, 26(3), 1057-1071. https://doi.org/https://doi.org/10.30892/gtg.26329-417

Martin, I., Ramos, M., & Herrero, L. A. R. (2018). Intrapreneurship in business innovation: The importance of intellectual capital protection–capitalize on the commitment of its human capital. Dalam A. C. Moreira, J. G. L. Dantas, & F. M. Valente (Eds.), Nascent Entrepreneurship and Successful New Venture Creation (pp. 153-174). IGI Global.

Metcalfe, J. S., & Miles, I. (2012). Innovation systems in the service economy: Measurement and case study analysis. Springer Science & Business Media.

Polit, D. F., & Beck, C. T. (2006). The content validity index: Are you know whats being reported? Research in Nursing & Health, 29, 489-497.

Rigtering, J. C., Weitzel, G. U., & Muehlfeld, K. K. (2019). Increasing quantity without compromising quality: How managerial framing affects intrapreneurship. Journal of Business Venturing, 34(2), 224-241. https://doi.org/https://doi.org/10.1016/j.jbusvent.2018.11.002

Rosyiana, I. (2019). Innovative behavior at work: Tinjauan psikologi & implementasi di organisasi. Deepublish.

Salsabila, D. F., Rofifah, R., Natanael, Y., & Ramdani, Z. (2019). Uji validitas konstruk indonesian-psychological measurement of islamic religiousness (I-PMIR). JPIB: Jurnal Psikologi Islam dan Budaya, 2(2), 77-86. http://doi.org/10.15575/jpib.v2i2.5494

Sperber, A. D. (2004). Translation and validation of study instruments for cross-cultural research. Gastroenterology, 126, 124-128. https://doi.org/doi:10.1053/j.gastro.2003.10.016

Suhariadi, F. (2002). Proses pembentukan perilaku produktif pada budaya kerja organisasi. Proceeding Temu Ilmiah I APIO.

Tewal, B. (2010). Pengaruh strategi bersaing dan inovasi terhadap kinerja perusahaan perhotelan di Sulawesi Utara. Jurnal Aplikasi Manajemen, 8(2), 464-470.

Wu, C., de Jong, J. P. J., Raasch, C., & Poldervaart, S. (2020). Work process-related lead userness as an antecedent of innovative behavior and user innovation in organizations. Research Policy, 49(6), 103986. https://doi.org/https://doi.org/10.1016/j.respol.2020.103986

Wu, M., Siswanto, I., & Mahfud, T. (2018). The role of cognitive and affective behavior in predicting the creative thinking of university students. International Journal of Innovation, Creativity and Change, 4(2), 90-103.

Yong, L. B., & Elsye, S. (2016). Pengaruh marketing capability terhadap financial performance dengan innovation capability sebagai variabel intervening pada industri perhotelan di Surabaya. Business Accounting Review, 4(1), 445-456.

Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682-696. https://doi.org/10.2307/3069410




DOI: https://doi.org/10.15575/psy.v7i1.6235

Refbacks

  • There are currently no refbacks.


web
stats

View My Stats

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.