Main Article Content
Abstract
The global digital transformation of higher education has accelerated the adoption of artificial intelligence (AI) in institutional marketing, yet its integration often prioritizes efficiency and competitiveness while overlooking educational values and ethical governance. This study aims to examine how AI-based marketing strategies can be optimized within Islamic higher education institutions through an Islamic Educational Management framework that aligns technological innovation with Islamic educational purposes. Employing a qualitative strategic analysis, the study utilizes Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS), supported by a systematic literature review and secondary institutional data. The findings reveal that AI adoption offers significant strengths, including value-aligned personalization, improved administrative efficiency, and data-driven decision-making that supports the quality of educational services. However, internal challenges persist in the form of limited digital readiness and insufficient capacity for ethically grounded technology stewardship. Externally, growing demand for technology-enhanced Islamic education and supportive digitalization policies present opportunities, while competitive pressures and the need for Sharia-compliant digital governance pose substantial threats. The study concludes that AI-based marketing strategies, when embedded within Islamic Educational Management principles such as al-tadbir al-tarbawi and maqāṣid al-tarbiyah al-islāmiyyah, can strengthen institutional accountability, reinforce Islamic educational identity, and support sustainable transformation. These findings imply that Islamic higher education institutions should frame digital innovation as part of mission-driven educational reform rather than a purely managerial or promotional tool.
Keywords
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References
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References
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Davis, C., Bush, T., & Wood, S. (2024). Artificial intelligence in education: Enhancing learning experiences through personalized adaptation. International Journal of Cyber and IT Service Management, 4(1), 26–32. Retrieved from https://iiast.iaic-publisher.org/ijcitsm/index.php/IJCITSM/article/view/146
Dirie, K. A., Alam, M. M., & Maamor, S. (2024). Islamic social finance for achieving sustainable development goals: a systematic literature review and future research agenda. International Journal of Ethics and Systems, 40(4), 676–698. https://doi.org/10.1108/IJOES-12-2022-0317
Djalilah, S. R., Muzakar, A., Suhardi, M., & Kartiko, A. (2024). Unveiling Success: Exploring the Impact of Training and Commitment on Madrasah Tsanawiyah Principal Performance. Nazhruna: Jurnal Pendidikan Islam, 7(2), 458-474. https://doi.org/10.31538/nzh.v7i2.4907
Elmahjub, E. (2023). Artificial Intelligence (AI) in Islamic Ethics: Towards Pluralist Ethical Benchmarking for AI. Philosophy & Technology, 36(4), 73. https://doi.org/10.1007/s13347-023-00668-x
George, B., & Wooden, O. (2023). Managing the strategic transformation of higher education through artificial intelligence. Administrative Sciences, 13(9), 196. https://doi.org/10.3390/admsci13090196
Gołąb-Andrzejak, E. (2022). Enhancing customer engagement in social media with AI–a higher education case study. Procedia Computer Science, 207, 3028–3037. https://doi.org/10.1016/j.procs.2022.09.361
Grewal, D., Guha, A., Beccacece Satornino, C., & Becker, M. (2024). The future of marketing and marketing education. Journal of Marketing Education, 02734753241269838. https://doi.org/10.1177/02734753241269838
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Hasija, A., & Esper, T. L. (2022). In artificial intelligence (AI) we trust: A qualitative investigation of AI technology acceptance. Journal of Business Logistics, 43(3), 388–412. https://doi.org/10.1111/jbl.12301
Hassija, V., Chamola, V., Mahapatra, A., Singal, A., Goel, D., Huang, K., Scardapane, S., Spinelli, I., Mahmud, M., & Hussain, A. (2024). Interpreting black-box models: a review on explainable artificial intelligence. Cognitive Computation, 16(1), 45–74. https://doi.org/10.1007/s12559-023-10179-8
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